Manager Customer Service

Kirk Harris

General Manager

Middletown, NJ

********@*****.*** - 732-***-****

Dedicated, hard-working, professional with over 25 years' Management experience in the Manufacturing Packaging Industry. Supervised the Manufacturing of over 70,000 Printing Plates and Steel Rule Cutting Dies over an entire career. Special talent for searching out opportunities for improvement, contributing to cost reduction by 17%, increasing productivity by 15% and reducing waste by 10%. Adept at problem solving and resolution in deadline-driven environment.

Authorized to work in the US for any employer

WORK EXPERIENCE

Structural Designer & Tooling Manager

Kampack, Inc - Newark, NJ - 2008 to 2016

Kampack, Inc. (Corrugated Box Company)

Structural Designer & Tooling Manager 2008 - 2016

• Developed the design and concept for packaging customer's products

• Responsible for the time management and the accuracy of all Printing Plates and Steel Rule Cutting Dies

• Controlled order readiness

• Led teams in maintaining safety and quality standards

• Planned and executed the production schedule including human and material resources

• Maintained effective customer relationships

General Manager

Quality Die Shop, Inc - Hazlet, NJ - 1988 to 2008

• Developed and managed standard operating procedures, inventory management systems, and company policies

• Built customer relations, sales and customer service

• Established and maintained effective vendor relationships

• Coordinated with vendors and suppliers to ensure delivery of key materials

• Supervised over 30 employees with full responsibility for hiring and training

• Oversaw procurement and maintenance programs for all machinery and equipment AWARDS

Life Saving Rescue

October 2012

Keansburg Fire Company

GROUPS

Keansburg Fire Company

January 1982 to Present

Volunteer Fireman

ADDITIONAL INFORMATION

Technical Skills:

Artios CAD, CNC programming & Machining, Microsoft Office

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