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Project Manager Customer Service

Location:
Detroit, MI, 48228
Posted:
November 19, 2016

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Resume:

Entisar A, Al Faisal

**** ******* **, ******* ** 48228

313-***-****

acxka4@r.postjobfree.com

WORK EXPERIENCE OVERVIEW

Experienced Project Manager with five years of experience in developing and motivating teams. Possess the ability to improve team’s efficiency and adopt a continuous improvements approach to problem solving. Innovative thinker with the ability to implement initiatives, which enhance effectiveness and harness the latent workers potential.

A reliable, capable and enthusiastic supervisor who is able to take on the management and coordinating duties of any leadership role. Possessing extensive experience of supporting developing and motivating teams to do better and to drive continuous improvements across a range of work activities.

EDUCATION

University of Michigan, Ann Arbor, MI

Master of Science – Program and Project Management 01/2013 - 08/2015

University of Baghdad

Bachelor of Mechanical Engineering 10/1985 – 07/1993

EMPLOYMENT

MS/ Advance Engineering company, MI 08/2016 - present

Inspector 1\Canton

To make sure that the welding work within the set quality and deadline specifications.

Responsible for assigning duties and tasks of welding work with other so that they can work together as a team and complete the given work within the deadline.

Help in problem solving if there is confusion or deadlock in the working process.

Perform various kinds of tests on welding machines to ensure that, they are properly working.

Global Linguist Solution 03/2009 – 09/2012

Arabic interpreter\ VA USA

Responsible for translate official documents from Arabic to English documents

Gulf Region Division\GRD\URS 01/2005 – 12/2007

Construction/Project Manager

Project scheduling, including planning, design review, Scope of work (SOW) customer relations and quality control

Provides technical oversight and coordination of project engineering work; through project coordination meetings and other means, monitors progress against project schedules and budgets; recommends allocation of resources as required to accomplish goals

Assigned to special projects with accountability over scheduling, purchasing materials, customer service

Accountable for the evaluation and search of new equipment and tools acquisition for continuous improvement

Reviews inspection reports and assists in resolution of field construction problems; authorizes or recommends change orders and claims resolution; Responsible for the startup process and closeout the project

Bechtel Inc. 01/2004 – 12/2004

Supervisor Team Building Engineer

Providing support to the team building to implement and document daily report of work progress

Keeping documentation update

Provided support on improvement project working

Active collaboration with HR department

Reviews inspection reports and assists in resolution of the field

Bechtel Inc. 06/2003 – 12/2003

Safety Supervisor Engineer\ Wastewater plant

To assure that each new employee, whether temporary or permanent

Receives appropriate safety training and safety orientation at the start of employment

Identity the hazard and try to eliminate that hazard

All materials should be stacked in neat/orderly manner

Waste and trash should properly segregated & regularly disposed of

Check Safety signs should place at the right locations

Barricades are in a place where required

Check Safe access/egress to the workplace provided

Check scaffolding, work permit requirement, and housekeeping

Coordinate for emergency procedures

Keep the record of every weekly safety tool box meeting on site

Complete with the subject discussed and a list of attendees

Provides technical oversight and coordination of project engineering safety work; through project coordination meetings and other means, monitors progress against project schedules and budgets; recommends allocation of resources as required to accomplish goals

Reviews inspection reports and assists in resolution of field construction and engines problems; authorizes or recommends change orders and claims resolution; represents District in construction, contract, and dispute resolution meetings

Monitors engineering aspects of facility start-ups; ensures project start-up plans and required documentation are completed and coordinated with Operations and Maintenance Department personnel

Writing reports for senior management

SKILLS

Familiarity with the principles of project planning and scheduling to include Critical Path Method (CPM), Earned Value Management System (EVMS), Integrated Product/Process Development (IPPD), Strong interpersonal, Communication, and Leadership skills.



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