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Sales engineer/Account manager

Location:
Almaty, Almaty Province, Kazakhstan
Posted:
November 21, 2016

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Resume:

SANDIBEK IBRAIMOV MOBILE: +7-702-***-**-**

E-MAIL: acxk8g@r.postjobfree.com

SKYPE: SANDIBEK.IBRAIMOV100

PERSONAL SUMMARY

Project sales and services professional with 8 years combined experience in sales and technical roles for the major Telecom and Oil & Gas industry companies. WORK EXPERIENCE

MAY 2013 – SALES ENGINEER

APRIL 2016 PENTAIR THERMAL MANAGEMENT – SALES AND OPERATIONS DEPARTMENT Atyrau Duties:

Presenting heat tracing products and services to customers, closing sales and searching/identifying sales prospects;

Working closely with proposal, engineering and construction teams;

Daily sales activities: providing product quotes to customers as per requests and keeping accounts/tracking sales records;

Tender and Contract negotiations (E, EPC scope);

Building and improving customer relationships;

Following up quotations and proposals, attending on conferences and exhibitions, conducting technical seminar to customers, preparing documents for prequalification, preparing documents to attend on bids, placing and shipping orders to customers;

Subcontractor management.

Personal Achievements:

Organized technical seminars to Engineering & Design Houses in Kazakhstan and Uzbekistan (more than 300 attendees);

Completed company trainings to master products line;

Successfully improved and deployed sales management tools (quotations log, products shipment log, contracts log and others);

Contributions:

Contributed to exceed sales target by 25% in FY 2013;

Contributed to exceed sales target by 18% in FY 2014;

Contributed to exceed Q1 sales target by 12% in FY 2015; FEBRUARY 2012 –

JULY 2012

SERVICES ENGINEER, CIS AREA

ENDRESS HAUSER INSTRUMENTS

Almaty Supported to select products and to prepare quotations for project specifications;

Assisted company customers, distributors and outside sales representatives with technical questions and pricing;

Travelled to customer’s site and provided technical product information, performed troubleshooting, start-up services and supported in spare parts identification;

Arranged trainings for customers on-site;

JUNE 2011 –

FEBRUARY 2012

SERVICE SOLUTION SALES ENGINEER

HUAWEI TECHNOLOGIES - PROFESSIONAL SALES DEPT.

Almaty Completed service delivery lifecycle (discovering sales opportunity, price proposing, sales closing and invoicing);

Prepared documents to tenders and prepared price quotations;

Negotiated contracts terms and conditions;

Provided products education to customers, and supported with advice. OCTOBER 2010 –

SEPTEMBER 2011

SENIOR ENGINEER

GSM KAZAKHSTAN (KCELL) - ICT DEPARTMENT, RND, FIELD MAINTENANCE GROUP Almaty Team management (12 shift engineers);

Resourcefully supervised contractor’s teams (more than 30) in field maintenance works;

Provided technical consultancy and support to contractors;

Effectively organized on the job trainings and workshops (RBS2000 and RBS3000 series) to field maintenance engineers;

Participated in developing and deploying a new software program “Radio Network Monitoring tool”.

MAY 2007 –

OCTOBER 2010

FIELD MAINTENANCE GROUP MANAGER

ERICSSON - FIELD MAINTENANCE DEPT., NETWORK MANAGED SERVICES, KCELL PROJECT Almaty Was in charge of field maintenance team as a part of Network Managed Services project between Ericsson and KCELL;

Coordinated regional maintenance teams (Western, Southern, Northern regional cities and Almaty city region);

Successfully handled day to day on the Radio Network (more than 4000 RBS) infrastructure’s corrective and preventive field maintenance works;

Contributed to achieve radio network cell availability KPI target (from 97% to 99.7% (out of 100%)) controlled by Service level agreement. SKILLS

Exceptional customer service oriented skills;

Organizational skills: multitasking and time

management;

Advanced PC user;

Experienced user of Microsoft package;

Mobile telecom knowledge.

LANGUAGE SKILLS

A native speaker of Kazakh;

Fluent in Russian;

Fluent in Turkish;

Excellent in English;

EDUCATION AND TRAININGS

2008 - 2015 COMPLETED A SERIES OF TRAININGS AND ATTENDED WORKSHOPS

Ernst & Young – Introduction to Oil & Gas industry;

Pentair Thermal Management – Products and services training in Leuven, Belgium, Sales Effectiveness Initiative online training;

Endress Hauser – Products and services training in Switzerland and Germany;

Ericsson – Products and services technical seminars in Sweden, Turkey, Russia and Leadership core curriculum training in UK.

2003 – 2008 SULEYMAN DEMIREL UNIVERSITY

Specialist of Computer Engineering.

1998 - 2003 KAZAKH – TURKISH HIGH SCHOOL

Secondary school based on English and Turkish language education. ADDITIONAL INFORMATION

Driving license, ready to business trips and relocate.



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