Human Resources Management

DAWN GRAHAM, M.A.

**** ******** ***** * ********, MI 49512 r 651-280-9192r **************@***.***

Executive Summary

A proven strategic Leader with strong business acumen and consultative approach. Successful execution and extensive experience of a full spectrum of human resources programs, services, and objectives including: Change Management, Organizational Design & Development, Talent Management, Performance Management, Leadership Development, High Performance Team Building, Mentoring, and Leadership Coaching.

Areas of Expertise

Change Management

Talent Management

Performance Management

Human Resources Metrics

Risk Management

Strategic and Operational Workforce Planning

Leadership Development

Organizational Effectiveness

Employee Relations

Project Management

Multi-location support with large employee base

Employment Law (ADAAA, FMLA, Workers’ Comp, Unemployment)

Manufacturing and Labor Relations

Employee and Leader Coaching and Training

Conflict Resolution

Professional Experience

Cargill, Inc. Corn Milling Business Unit:

Client HR Manager, July 2010-Present

Supply Chain and Risk Management (previously supported unionized Eastern Operations)

Provide HR oversight for multiple locations across the Midwest, 7 Corn Milling Terminals located throughout the country through virtual methods of communication, and decentralized leadership models

Develop decentralized HR Team into a high performing team resulting in 4 of the 5 team members receiving promotional opportunities

Led Operational Workforce planning across the Operations function with successful outcomes in identifying key and critical roles across the business unit and the talent needed in order to achieve business strategic objectives

Led Talent Management process across Risk Management and Supply Chain that identified designated talent which resulted in the creation of actionable development and succession plans

Designed and deployed Everyday Performance Management process, and point of view for the Corn Milling BU as well as key metrics for measuring success

Business Partner to Senior Leadership Team assisting in complex business initiatives and strategies

Created and executed the resource plan for a plant closing to include Reduction of Workforce, due diligence, and coordinated efforts to place displaced employees (total employee population 320; 100 employees placed)

Provide strategic talent resource direction to senior supply chain leaders

Created and executed Strategic Workforce Planning Framework and Point of View for Corn Milling

Created and deployed the Strategic Workforce Plan for Client Groups across the business resulting in position role clairity, succession plans for key and critical roles and a more defined, structured recruitment strategy

Senior Human Resources Generalist, Corn Milling NA

Facilitated the employee engagement initiative, including the employee engagement survey, reporting, action planning (utilizing organizational development tools), resources for leaders, and all communication materials. Engagement resulted in a 92% employee satisfaction score.

Led, developed, and empowered a team of five HR Professionals

SAP Project Management

oMember of the SAP Implementation team for the Corn Milling Business Unit representing HR support

oDesigned and Deployed the recruitment strategy resulting in an enhanced, accelerated, and cross-functional platform hiring process to aide in the positioning of 300 additional employees to support the project

oCreated tracking mechanism for current, new, and temporary employees for the SAP project in order to ensure appropriate employee placement, developments onboarding and offboarding.

oFacilitated change leadership training for all employees across the BU

Additional project management and leadership in the areas of HR Compliance, New Employee Onboarding, and Recruitment and Retention

Partnered with EHS Manager and coordinated the safety efforts for offsite locations resulting in large scale employee training.

MEMORIAL BLOOD CENTERS, St. Paul, Minnesota: Blood donation and manufacturer of blood products and components. $49.6M, 130 employees

Human Resources Business Partner 2008-2010

Leadership development and coaching

Demonstrated expertise in employee relations including investigation process, conflict resolution, and termination

Assisted in Reduction in Workforce initiative

Successfully executed talent management strategy

Completed job analysis and needs assessment to ensure efficient operational processes

Enhanced talent management process to include three step corrective action process

Safety Advisor for entire organization

Created enhanced Safety Standard Operating Procedures which positively impacted the Recordable Incident Rate by reducing reoccurrence of preventable injuries

TARGET CORPORATION: Retail chain department stores specializing in discount consumer products ranging from clothing to food. $2.9B, 300,000 team members

SUPER TARGET, Multiple locations, Minnesota 2006 -2008

Executive Team Leader, Human Resources

Coach, train, and assist leaders with their professional development including talent management.

Conducted needs assessment through interviews, questionnaires, and face to face conversations with team trainers on current training program and on-boarding experience for new team members

Enhanced training program utilizing feedback, data analysis, and gaps comparisons which resulted in a significant decrease of new team member turnover under 90 days of employment

Spearheaded additional recruitment methods by targeting specific skills related technical colleges as it applied to the needs of the business; ex: cake decorating, retail merchandising

Created a learning environment by designing and facilitating in-house training programs for leaders and participated in succession planning activities for potential leaders in the store district

Partnered with first line managers to assess employees’ skill levels, determine gaps and prioritize training

HR Consultant to district Target Stores

EDUCATION

UNIVERSITY OF ST. THOMAS, Minneapolis, Minnesota

Master of Arts in Human Resource Development and Change Leadership with Emphasis in OD, 2008

COLLEGE OF ST. CATHERINE, St. Paul, Minnesota

Advanced Leadership Certificate, 2005

COLLEGE OF ST. CATHERINE, St. Paul, Minnesota

Bachelor of Science in Communication Studies with Emphasis in Speech Communication, 2004

Professional Development

High Performance Leadership Academy, Cargill Corporation

Certified Strategic Work Planner, HCI (Human Capital Institute)

Certified Lominger facilitator

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