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Customer Service Manager

Location:
Pasadena, MD, 21122
Posted:
November 21, 2016

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Resume:

Ashley McFate

**** **** *** *****

Orchard Beach, MD 21226

410-***-****

acxk7g@r.postjobfree.com

Skills

* ***** ** ******** ******* Experience

* ****** ** ******* ************ Experience

Education

Northeast Senior High School

Class of 2015

Inducted into the National Honor Society

Awards:

Honor Roll 2013-2014

Honor Roll 2014-2015

Student of the Month September 2013

Student of the Month October 2014

Experience

Chiropractic Works

8305 Liberty Road

Randallstown, MD 21244

September 2016- November 2016

Duties:

Handle patients’ scheduling needs

Assist in rescheduling patients to make up visits

Assisting patients with necessary paperwork

Follow office policies and procedures

Returning phone calls in a timely manner

Handle patients’ requests and concerns

Attended Marketing Events

Properly screening qualified patients for care

Take co-payments and down payments

Back-Up computer systems at the end of the day

Contribute to a positive work environment

Entering sensitive data into computer

Make copies of necessary paperwork/insurance cards

Route phone calls to proper department

Route patient files to proper departments

Starbucks

1700 W Nursery Rd,

Linthicum Heights, MD

21090

August 2015- October 2016

Duties:

Attend to customers’ needs

Certified Barista Trainer

Contribute to a positive environment

Maintain a clean and orderly work space

Endurance in a fast paced environment

Maintain order accuracy

Keep a balanced register

Light administrative work

Handle approx. 200 transactions per shift

Lemek LLC (Panera Bread)

6633 Ritchie Highway Governor Plaza Shopping Center,

Glen Burnie, MD

410-***-****

May 2013– February 2016

Duties:

Attend to customers’ needs

Contribute to new employees’ training

Activities: Volunteer at Granite Baptist Church (2008-2014)

References: Dr. Jin Ho Ahn- Primary Treating Doctor, Chiropractic Works

213-***-****

Raven Strozykowski – Store Manager, Starbucks

443-***-****

Danielle Booth- Shift Supervisor, Starbucks

443-***-****

Mike Robinson- General Manager, Panera Bread

410-***-****

Crystal Wearmouth- LulaRoe Consultant, (Regular Starbucks Customer)

acxk7g@r.postjobfree.com

Ashley Hardy- Dance Instructor, (Regular Starbucks Customer)

acxk7g@r.postjobfree.com ; 410-***-****



Contact this candidate