Bridgette Tate

**** ******* **.

Philadelphia, PA 19143

(Cell) 215-***-**** (Home) 267-***-****

acxk4k@r.postjobfree.com

OBJECTIVE: To further my career as a Medical Office Assistant in a Healthcare Facility where I can utilize my knowledge and skills.

EDUCATION:

07/2012-07/2013 Kaplan Career Institute, Philadelphia PA

Medical Office Assistant Program-Certificate Received

6/2011-6/2012 Ombudsman Educational Services, Philadelphia PA

High School Diploma Received

WORK EXPERIENCE

THE PROMPTCARE COMPANIES, King of Prussia PA

11/2015- Present

-Customer Service Calls

-Maintains customer records by updating account information.

-Move patient documents from Brightree to Medforce

-Use telephones to reach out to customers and verify account information

- Work with customer service manager to ensure proper customer service is being delivered

M.O.G. Home Health Care Services, Bala Cynwyd PA

5/2014 – 10/2015

-Customer Service Calls

-Clerical Work (filing patient charts, mail, faxing)

-Assisted patients with completing chart and insurance information

-Processed billing claims (HCFA 1500 and UB-92 forms)

The View, Philadelphia PA

6/2006-12/2011

-Customer Service Associate

-Set up & Break down after events

-Arranged equipment and activities to produce successful events

SKILLS:

Basic Life Support Certification

oCPR

oFirst Aid

Medical Terminology

Patient Charting

Transcription

ICD Coding

CPT codes

Insurance Terminology

HIPAA Elements

Direct Deposit Forms

Vital Signs

Billing Insurance Forms

Formatting of Letters and Collecting of Patients Accounts

Customer Service

EFT Enrollment Forms

CPT Coding

Inventory Control

Appointment Scheduling

Insurance

Practice Management Software

Medical Record Management

Calculating Deductibles

Team Player

Hard Working

Professional Development

Microsoft Excel and Outlook

References available upon request

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