Front desk

DOROTHY LOUIS ***PROSPECT PLACE BROOKLYN NY *****

OBJECTIVE

Seeking a position as a Customer Service exceptional customer service skills and operating on total customer satisfaction

EXPERIENCE

NYU Lutheran hospital

Standardized Patient. 06/13 to 08/16. * Hands-on experience in providing standardized portrayal of patient’s emotional and physical behavior

* Profound knowledge of condition-specific psychosocial behavioral aspects

* Outstanding knowledge of vital sign observation, monitoring, and reporting procedures

* Familiarity with traveling to various locations and meeting clients

* Ability to interpret and follow all given oral and written instructions, accurately

* Ability to handle and respond to work-related queries, in a prompt and professional manner

KEY QUALIFICATIONS

• Ten years of experience in customer service field • Exceptionally operating and demonstrating merchandise to customers • Highly experienced in timely and accurate completion of customer inquiries • In depth knowledge of achieving and maintaining telephone service level goals • Hands on experience in handling some minor disputed claims as per instructions

EXCELLENCE IN CUSTOMER • Handled responsibilities of greeting customers in person and over the Telephone

* Performed the tasks of preparing a variety of forms as well as prepare account reports and summaries

* Posted and update payments details of respective accounts

* Handled responsibilities of preparing a variety of correspondence and various administrative and clerical duties

* Identified client requirements and passed it to appropriate department

* Performed the tasks of setting up and maintaining various

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