Engineer Manager

OLAOYA OPEOLUWA.A. **** Marigold Drive Apt *** Sauk Village IL,60411 Mobile: 813-***-**** Email: **************@*******.***

Systems Engineer Network Engineer

An enthusiastic Systems and Network Engineer with the necessary drive and determination needed to resolve complex Systems/Networking issues. Possessing effective organisational skills and excellent working knowledge of networking technologies and having a commitment to keep up to date with the latest developments. Experienced in providing motivation, guidance and up to date networking consultancy service to both colleagues and clients.

CORE COMPETENCE

Network Monitoring Tools: Cisco Works, PRTG, Whatsup Gold and Cacti, Netflow Analyzer, PRTG, Ciscoworks, Cisco Prime, opsmanager

Network Security: Firewall and System Security

Windows: Active Directory, DNS, DHCP and Group Policy

Cisco: Routing, Switching, Eigrp, VLAN.VTP, ACL Wireless and Cisco Call Manager Version 6.0, Cisco Blackshield(VPN)

Video Conferencing: Polycomm HDX, CMA, RSS and VBP.

PROFESSIONAL EXPERIENCE

Network Support Engineer: ITECO – A subsidiary of Telnet Group February 2014 – March 2015 Onsite support for Nigeria Liquefied Natural Gas Company (NLNG)

Ensure the provision of a stable and secure voice and data communications infrastructure within agreed service levels

Provision of continuous network availability to network end-user

System support and user end co-ordination on network, internet availability and reliability

Incident and ticket Report, Troubleshooting, Escalation (where required) and Resolution within the SLA specified time

Provide Second line support services to ensure timely resolutions of assigned incidents and problems

Plan and implement managed changes and maintenance works involving other internal and external service providers as required

Ensured sufficient network capacity at all times

Contribute to capacity planning by monitoring net flow analyser and ops manager

Provide support for VC services Polycomm Video Conference

Provide support for Riverbed and monitor the devices

Backup Network Devices

Ensured that all installed devices are on Cisco works

Monitoring and analysing Cisco device via Cisco prime

Support use of environmental Monitoring Service (EMS)

Service Engineer: ITECO – A subsidiary of Telnet Group June 2012 - February 2014 Onsite support for Nigeria Liquefied Natural Gas Company (NLNG)

Responsible for IT infrastructure Assets

End-user support for internal customers utilizing services

Support, maintain and improve customer services

Maintains Client Machine configurations

Raise update and close all calls on service desk call management system(Remedy) in accordance to the SLA

Second level support Engineer

Liaise with clients to ensure job progression according to specification and standards

Ensuring quality control and best practice in all implementation on daily basis

Senior Network Engineer: ITECO – A subsidiary of Telnet Group July 2011 – June 2012 Onsite/Offsite support on Nigeria Agip Oil Company (NAOC)

Network Support Team Member of NAOC Enterprise network

Monitoring, Configuration, implementation and troubleshooting of Cisco routers and switches

Network Support onshore and offshore locations.

Generation of KPI reports on all active devices on NAOC CAMPUS LAN

Maintenance of Company’s LAN/WAN connectivity and services between various sites and making recommendations to enhance their uptime, reliability and performance

Design of Data Network infrastructure for NAOC using Visio and E-draw applications

Configuration management of company’s Cisco hardware based network infrastructure which include Cisco routers, Switches and wireless devices

Generation of reports on NAOC WAN links performance and ensuring set SLA agreements are met by services providers

Project Engineer: ITECO – A subsidiary of Telnet Group (October 2010 – June 2011)

Structure cabling (UTP and Fibre Optics) implementation, Troubleshooting and LAN testing of Port-Harcourt Refinery campus network.

Structure cabling (UTP and Fibre Optics) implementation, Troubleshooting and LAN testing of Nigerian Agip oil company (NAOC) training school campus network

Team member, projects implementation of structured office and fibre optic cabling works.

Team member, implementation of Datacom Project works.

NYSC- Nursery and Primary School Birnin Kebbi, Kebbi State. Nigeria April 05, 2009 to February 2010

Taught Basic Programming and computer applications to seventh graders

Developed a catalog of available software for staff members

Modified public domain software/programs for implementation of curriculum

Provided staff with support via in-service workshops and one-on-one instruction to facilitate their use of computers for classroom management and for implementation of curriculum by increasing computers use by staff and students.

Visionz Nigeria Limited September 30, 2008 to March 1, 2009

Systems Administrator

Responsible for network support

Internet Banking Officer

Member E-business Group First City Monument bank (FCMB) March 22, 2007 To Sept 22, 2008

Inter and Intra bank funds Transfer

Responsible for customers Relationship

Responsible for increasing Revenue collection

Training of Bank User’s Bank wide

Team leader Mobile Banking crew

Ensure complete set up of customers on internet Banking and Mobile Banking platform

ACHIEVEMENTS

Proposed/Implemented the Upgrade of NAOC Data Centre core switches. The Upgrade involved replacing the core 6507 switched with new 6509 switches running VSS.The project also involved the deployment of Nexus 5000/2000 data Centre switches and Cisco WAAS application Accelerator

Implemented Port-Harcourt Refinery Structured cabling (UTP AND Fiber) LAN implementation

Worked on the design of the new optical fiber connection for NAOC campus in preparation for the new NAOC Data Centre deployment

Implemented call monitoring and recording on Naoc Network using Call Replay Applications

Provided a range of IT availability reporting using monitoring tools to ensure the agreed levels of availability, reliability and maintainability are measured and monitored on an ongoing basis

Monitored the effectiveness of error control and make recommendations for improvements

Analysis and reporting of incident trend data to identify and eliminate root causes

TOIP Configuration and Deployment: Implemented the NAOC IT convergence of Data and Voice technology with Cisco Unified IP Phone, administration and configuration of the TOIP Network phones using Call Manager

Upgrade of Nigerian LNG Video Conference Services where QoS was defined on the Company Infrastructure across all Locations to improve Video, Voice and third Party call (Via Video Border Proxy)

EDUCATION AND CERTIFICATION

Bachelor of Science Computer Science and Accounting Olabisi Onabanjo University Ago-Iwoye, Nigeria. February 2007 Second Class Lower Division

Cisco Certified Network Associate (CCNA) (Expired)

ITIL V3 Foundation

Amazon Web Service Solution Architect (Training and Certification in Progress)

TRAINNINGS

Enterprise Desktop System Technician (Windows 7)

PolycommVideo Conferencing

Ciscoworks LMS 4.2

Cisco Security Manager

Microsoft Lync server 2013

Project Management Professional

Referee

Provided on Request

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