Leanders Duncan

*** ****** ***** *** *****, NV 89110

702-***-**** acxjnv@r.postjobfree.com

Employment Experience

Shipping Clerk Specialist

(10/2007-10/2008) Kelly Temporary Services, Las Vegas, Nevada

Scheduled all pickups and deliveries; also, recorded all information needed. Prepared documents and

mailing labels while ensuring that staff fills orders correctly, time of pickup and approximate time of

delivery. Maintained shipments to ensure customer satisfaction. Performed maintenance of records and

information management of shipping department. Ensured all contractual targets and deadlines are met.

Handled the tasks of data collection and analysis for daily shipping activities.

Customer Service Representative

(3/2007-9/2007) Media Research Exchange, Las Vegas, Nevada

Addressed customer service inquiries in a timely, accurate fashion. Assisted in payment plans, extensions,

and cancellations of the program.

Provided accurate and appropiate information information to answer customer inquiries, troubleshoot

issues, and resolve complaints. Worked with management on special assignments to ensure appropiate

changes were made to improve customer satisfaction. Built customer loyalty by placing follow-up calls

for customers who reported product issues.

Courier

9/2005-12/2006 Avant Business Systems, New York, New York

Delivered messages, documents and packages to business and residential customers throughout New

York City. Determined the most effiecient delivery routes based on time and geographic constraints.

Obtained signatures for payments from clients; as well as, handled cash, checks, and sensitive documents

while maintaining utmost confidentiality. Recorded proprietary information for items received and

delivered recipients responses to messages. Sent and maintained detailed report of completed work to

supervisor on a daily basis. Performed general office duties such as: filing materials, operating

duplicating machines, or running errands when assigned.

Stage Crewman

6/2005-9/2005 MLK Seaside Concert Series, New York, New York

Possessed coordination and practiced safety standards in accordance with OSHA to construct stages for

concert and entertainment events at various indoor and outdoor locations around New York City.

Followed directions of set designer to determine movement and location for props, scenery, and seating.

Installed carpeting, set up and tested audio, visual, and lighting equipment for client expositions, concerts,

meetings, shows, and conferences.

Education

Saint John’s University, Jamaica, N.Y.

Associates of Sciences, Business Administration (1982)

College Of Southern Nevada

Completed course in A+ Hardware and Software (2012)

Military

United States Marine Corps

Rank E-4. Honorable Discharge, 8 Meritorious Mast (1982 - 1986)

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