Pam Carleton
Surrey, BC
Mobile: 604-***-****
**********@****.** • https://ca.linkedin.com/in/pamcarleton
Profile
Enthusiastic sales professional with over 9 years of consultative sales experience. Demonstrated track record of meeting and exceeding sales quota for B2B in cross industries and geographies. Experienced in both Account Management and a “Hunter” for new business. A natural ability in building relationships by understanding my customer’s core needs to negotiate deals and closing the sale.
Core Competencies
Results driven; achieve sale targets
Time and territory management
Build & execute strategic plans
Self-motivated, creative and proactive
Build client relationships & trust with business owners
Account management & grow existing clients
Prospect new business by phone, internet & other strategic methods
Strong negotiator, presenter & closing skills
Professional, organized & efficient
Strong computer skills (Excel, Word, Powerpoint, Outlook, CRM-salesforce)
Professional Experience
Yellowpages 2012 –2016
Digital & Print Advertising
Media Account Consultant
New Business Acquisition selling digital advertising solutions
Primarily covered Vancouver/Lower Mainland and successfully boosted up new business in Sunshine Coast and Calgary. Top rep in Sunshine Coast achieving 114% to target
Achieved 110% and 125% annual sales target for 2 years. Consistent in the top achiever’s list. Won weekly incentive awards and received strong performance ratings.
Accomplished at gaining customer confidence. Expert listening skills and effective questioning to establish client’s business goals for a successful advertising solution. Consistent with client follow up meetings showing analytics that demonstrates proven return on investment to clients
Successful at opening doors by using strategic methods of prospecting in creating opportunities with key decision makers & business owners
Frequently called upon to support new sales reps for on the road training and guidance
Canpages (Company closed Jan 2012, extended offer at Yellowpages) 2011 –2012
Digital & Print Advertising
Media Account Consultant
New Business Acquisition / Current Account Management selling digital advertising solutions
Primarily covered Vancouver/Lower Mainland
Achieved 170% annual sales target for both print and online
Increased customer base by 20%, through strategic prospecting and closing skills
Consultative sales approach with the ability to build relationships and gain customer confidence
Pam Carleton Page 2 of 2
Wesclean Equipment and Cleaning Supplies Ltd., Burnaby, BC 2008 –2010
Western Canada’s leading supplier of janitorial supplies and sanitation solutions
Outside Sales Representative
Primarily Account Management and New Business Acquisition selling janitorial equipment and supplies
Managed 130 existing accounts & increased revenue by 20% to all product lines with annual sales quota of $650k. Expanded client base by an average of 40 new accounts per year
Acquired Mission School board account. Wesclean had been targeting for a couple of years. Opened the account starting with 2 product categories and increased the account into equipment sales category.
Consulted with diverse clients (healthcare, education, hospitality, building service contractors, independent companies and municipalities). Worked closely with supplier representatives to introduce new product solutions
Recognized 3 times as sales representative of the month for top achiever
Full Line Specialties Inc., Surrey, BC 2007 –2008
One of Western Canada’s largest promotional products company
Inside Sales Representative
Sold promotional products and corporate apparel
Generated and maintained 70 clients via personal and telephone contact
Provided in-depth promotional ideas, appreciation and incentive programs to prospects
and clients through sales presentations either in our showroom or at their location. Worked closely with suppliers to customize promotional programs
Experienced in meeting clients, prospects and vendors in tradeshow environment
Other Experience 1997 –2006
Sales and Marketing, Supply Chain, Logistics, Service Operations, Finance
Executive Assistant
Education and Professional Development
Sales Professional Development 2012 – 2016
Salesforce 2015 – 2016
MS Office (Word, Excel, Powerpoint, Outlook) 1997 – 2016
Marketing, BCIT, Burnaby, BC 2000
Accounting, BCIT, Burnaby, BC 1997
Quality Assurance and Auditing, BCIT, Burnaby, BC 1993 – 1996
Inventory Control, BCIT, Burnaby, BC 1992