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Customer Service Technical Support

Location:
Calgary, AB, Canada
Posted:
November 17, 2016

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Resume:

Leonard Banting

*** *** **** ***** **.

Airdrie, Alberta. T4A 1R6

acxjha@r.postjobfree.com

Phone: 403-***-****

Professional Profile

Information Technology and Facility Operations

Hardware professional with over eight years experience repairing and building computer systems and data center management. Over nine years experience working as building operator and facility management. I have had experience working both in a team environment and also on individual projects in an organized manor with expertise in; Information Technology

Windows

Macintosh

Linux

Networking

Web Hosting and Data

Center Management

Desktop Computer Repair

Notebook Repair

Printer and Photocopier

Repair

Facility Operations

Steam and Hot Water

Boilers

Chiller Plants

Cooling Towers

Rooftop Units

Heat Pumps

Building Automation

Security Systems

Other Acquired Skills

Microsoft Office

Libre Office

Web Site Design and

Development

Computer Programming

Digital Photography

Video Production and

Editing

Electronics Assembly and

Repair

Professional Experience

Self Employed Airdrie, Alberta March 2016 - Currently Computer Technician:

Quote and build workstations and servers to project specifications.

Desktop and notebook computer repair and upgrades.

Web site design and development.

Digital photography and video productions.

Linear and non-linear video editing, audio and video effects. Dream Realty Management Calgary, Alberta. July 2006 – February 2016 Building Operator:

Coordinate work being done by trades in the building.

Perform minor repairs throughout the building.

Assist trades with repairs of building and building systems.

Monitor function and troubleshoot HVAC and boiler automation systems.

Coordinate activities with first responders during emergency and drills.

Perform overall operations of building(s).

WWQuote / Datahive Calgary, Alberta. January 2001 – July 2006 Computer / Network Technician:

Custom quote and build servers and workstations to project specifications.

Design and maintain physical / logical topology of data center network.

Installation and calibration of satellite receiver equipment.

Assisting clients with use of web hosting and administration tools.

Assisting clients with use of Java based stock quote applet. NCD Entertainment Calgary, Alberta August 1998 - December 2000 Computer / Network Technician:

Build computer systems to order specifications.

Customer front counter sales.

Technical support.

Warehouse and national delivery management.

Mountain Music Calgary, Alberta. June 1995 – December 2000 Computer Technician:

Custom building and servicing several computer platforms (Pc, Mac, Atari ST and Amiga).

Consulting clients on use of media capture, editing equipment and software.

Installation and testing of A/V equipment on site.

Design and installation of lighting systems.

Installation of security and video surveillance systems. IBM Home Computing Calgary, Alberta. March 1998 – August 1998 Computer Technician / Assistant Store Manager:

Service and repair of IBM and Lexmark brand computers and printers.

Retail sales of computer systems and upgrade solutions.

Basic end of day records and book keeping.

Education

NRI (National Radio Institute)

Microprocessors / Microcomputers

ICS (International Correspondence School)

Electronics Technician Diploma

SAIT (Southern Alberta Institute of Technology)

4th Class Power Engineering

Southampton Trane

Tracer Summit Automation Systems

Hobbies and Interests

Computer club. (Amiga Users of Calgary / Calgary Commodore Users Group).

Robotics

Computer programming (Various languages and platforms)

Arduino sketch development and micro controllers

Video editing and publishing (Linear / Non Linear, DVD and tape).

Reading (Science fiction, and aviation flight / repair manuals)

Automotive mechanics.



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