Post Job Free

Resume

Sign in

Customer Service Microsoft Office

Location:
Utica, MI
Posted:
November 17, 2016

Contact this candidate

Resume:

Delia Redwine

Phone: 248-***-**** E-Mail: acxjdr@r.postjobfree.com

HIGHLIGHTS OF QUALIFICATIONS

Effectively manages and resolves customer issues while conducting thorough investigations.

Trusted leader and liaison with demonstrated knowledge and competency in process improvement, project management, and strategic planning.

Proven ability to develop effective relationships and partnerships with key stakeholders, management, executive leadership and multi-functional work teams.

Diligent in preparing, imputing, and analyzing data within fast paced environments.

CORE COMPETENCIES

• Corporate Compliance • Office Administration

• Customer Service • Research, Analysis, & Problem Solving • Staff Training & Supervision

PROFESSIONAL EXPERIENCE

Oakland University Office Assistant Auburn Hills August 2009 to October 2016

Entered transcripts, AP Courses and High School and college transcripts

Typing and keyboarding skills. 60 WPM

Scheduled Training classes based on demand and instructor availability

Received training payment from tier one suppliers and supplemental workers

Successfully Created quarterly and annual demographic reports for management.

Fiat Chrysler Team Leader Auburn Hills, MI August 1998-July 2008

Managed work assignments, sets priorities, conducted interviews, facilitated trainings, and directed

the work of subordinate employees.

Streamlined the process of identifying needs while arranging and allocating resources that improved

time and cost efficiency.

Conducted complaint investigations and resolved issues with tact and ease while creating win-win outcomes for the customer and the organization.

Responsible for recruitment and employment activities related to applicant screening, interviewing,

hiring, and orientation scheduling.

EDUCATION

Central Michigan University

Bachelor of Science in Industrial Management

SOFTWARE PROGRAMS

Microsoft Office

Banner



Contact this candidate