Richard Green Jr.

*** ******** ****** ***# ** Brooklyn, NY 11213 Tel # 929-***-**** / 347-***-**** acxj3y@r.postjobfree.com

Objective: To obtain employment that will afford me the opportunity to utilize my skills

in an environment that is conducive to success

Occupation

Tower Academy Inc. / Tower Industries Inc. September 2007 - June 2014

Director / Vice President - Operations / Voc Ed Instructor / Counselor / Mentor

Develop & implement multi - faceted administrative protocols, organize staffing

strategies & proceedures, develop criteria for client outreach, intake & assessment, develop, implement & monitor fiscal guidelines & budget landscape, develop workshops & grassroots community initiatives, counseling & mentoring programs, encourage recreational exploration, teach life skills & Osha 10 certification, facilitate after care programming, continued education, employment, housing and family interaction. Substance & Alcohol Use Disorder counseling and treatment planning; Co-occurring disorders counselling and treatment planning; crisis interventions; core functions evaluation and implementation; Diagnostic Statistical Manual (DSM) 5th edition references, evaluations & implementations; substance & alcohol use disorder measuring instruments (CAGE, MAST, ASI, etc.); mental health counselling and treatment planning.

American Business Systems, Inc. August 2004 – July 2007

Vice President Sales / chief engineer / Master Agent

Comprehensive customer service, Sales team training & management for twenty-one (21) day cycles, Supervisor - call center: monitored, coached and scrutinized agent calls for quality and assurance compliance; Utilized Y-jack technology for on call training; supplement front-end investments with innovative hardware & software solutions; equipment provisioning, data base development & management, conflict resolution,

troubleshooting, due diligence & motivational seminars; mentor with entry level associates

Mibar computer service, Inc. May 2002 – June 2004

Customer Service / Call-center / Sales team trainer / Master Agent Call-center agent, trainer and supervisor, mentored call-center agents (25), coached agents during on-call trainings, monitored calls for quality and assurance compliance, information technology specialist, sales, equipment provisioning, innovative technologies customization & management, data base development & management, telecommunication sales, equipment provisioning, conflict resolution, customer service, training seminars, instruct sales teams (50), facilitate direct sales strategies

Woodhull Hospital Medical Center August 1996 – April 1999

Project Reach – central brooklyn community outreach program

Pre & Post Test Counseling HIV / AIDS / Peer Educator

Case management, Individual counseling, Group facilitation, Seminars,

Crisis intervention (family, gender, sexual orientation), Specialized team

evaluations, Referals, Detox & Substance abuse treatment placement,

Comprehensive support group facilitation (Medical, MICA, Mental Health, Physically

challenged individuals)

Education:

Exponents January 2014 - June 2014

CASAC - T Certificate - 2014

Credentialed Alcohol & Substance Abuse Counselor

Woodhull Hospital – Project Reach March 1996 – September 1997

Pre & Post Test HIV / AIDS Counseling Certificate – 1997

Peer Educator Certificate – 1996

Blake Business School January 1996 – August1996

Information Technology Specialist Certificate – 1996

Medgar Evers College February 1979 – April 1983

Business Administration Bachelor of Arts (BA) – 1983

Long Island University September 1977 – January 1979

Architectural Engineering Associate Applied Science – 1979

Skills: Proficient in multiple software applications / Information Technology Specialist / Environmental Engineer / managerial skills / Systems Analyst / communication skills / organizational skills / proficient financial management / Bi-lingual / motivational speaker CASAC - T Counselor / crisis intervention / conflict resolution / due dilligence seminars case management / record keeping & referrals / mentoring / sales team training / coaching proficient with multiple psychological based therapies / identifying barriers for individual success.