State University Sales

ANH TRAN

Phone: 1-408-***-**** Email: ***********@*****.***

OBJECTIVE

Highly motivated and energetic business professional seeking a Business Analyst position at a growing organization where I can utilize my passion for technology, analytical, and communication skills to enhance the company’s profitability and reputation.

LEADERSHIP SKILLS

Operations Manager, The Friendship Organization of the Diocese of Vinh, San Jose, CA

VP of Marketing, Graduate Business Students Association, San Jose State University, CA

TECHNICAL AND COMMUNICATION SKILLS

Technical skills: MS Excel, Access, PowerPoint, HTML, CSS, CRM, SQL

Area of Expertise: Business Operations, Database Management, Strategic Planning, Market Research, Marketing Strategy, Forecasting, and Project Management

Communication Skills: Fluent in English and Vietnamese

WORK EXPERIENCE

Advantech, San Jose, CA 9/2016- Present

Digital Marketing Operations Analyst

Skillfully input and maintain customer records in SAP, UNICA, and internal database

Interact with IT/System Deployment team to communicate requirements ensuring the product design specifications meet customer requirements

Troubleshoot and diagnose discrepancies in the internal reporting systems

Proactively provide ongoing support and generate reports for global sales teams in a timely manner while ensuring data integrity

Collaborate with Product Managers to establish pricing strategies to achieve sales plan

Provide tactical insights into improving the efficiency of business operations.

San Jose State University, San Jose, CA 8/2016-Present

Online Learning Analyst

Work with eCampus teams to identify, analyze and document online system design requirements in a clear, concise and detailed manner

Provide pedagogical and educational technology assistant to faculty for online and blended course design and other learning technology tools

Forecast student enrollment based on online learning demand and trends

Develop and design e-learning, virtual learning, webinars and blended learning workshops

Collaborate with faculty, eCampus team, and LMS providers to conduct learning needs analysis and identify area for improvement

Handle client inquiries and technical issues ensuring streamlined online learning operations

San Jose State University, San Jose, CA 8/2015-5/2016

eLearning Design Analyst Project

Creatively designed and managed class layout, modules, content and learning activities in instructional technologies (Canvas, Connect, MindTap, Blackboard)

Organized annual Innovation and Collaboration Expo for Teaching and Learning attracting over 200 participants from local companies and campuses

Researched and evaluated interface designs, marketing approaches and strategies to maximize user-online learning engagement

Produced innovative videos on social media promoting ideas on integrating technology into teaching and assisted IT teams in deploying new learning tools across campus

Trustlook, San Jose, CA 1/2016-6/2016

Business Development Project Team Leader

Identified, researched, and evaluated start-ups for potential partner opportunities with Trustlook with main focus area on the mobile security industry

Developed personal SEO tactics based on available data and trends using a combination of resources provided by on-site experience and authoritative SEO tools

Created Trustlook’s product demo videos using PowToon, WeVideo, Wideo and GoAnimate

Managed social media campaigns and day-to-day activities, including scheduling regular updates, engaging in dialogue and answering questions when necessary

Big Bites Eatery, Mountain View, CA 1/2015-4/2016

Marketing and Sales Intern (Volunteer)

Developed awareness of all product knowledge information and merchandise promotions

Maintained excellent store appearance and assisted with store merchandising to provide a positive shopping experience for customers

Conducted market research on healthy consumer eating habits in the dining industry

Executed marketing campaigns generating a 20% increase in sales and customer base

Maintained exceptional relationship with suppliers and vendors while reducing 15% in costs

Cisco Systems, San Jose, CA 6/2012-4/2013

IT Analyst

Worked with world-class engineers to build product, define product strategy and road map

Executed UAT testing and documented BRD, FRD, training materials and manuals

Initiated cross-training with project managers and IT teams to streamline project completion

Managed day-to-day progress of Agile projects and tracked the status of project requirements in MSPS throughout the project lifecycle

Integrated CMX messaging and value proposition information into external and Cisco specific trade shows and events

Served as a technical resource and key strategic advisor for all technical and business related matters related to the product

San Jose State University, CA 1/2011-8/2012

Research Assistant

Managed student records in San Jose State University Canvas database.

Worked with local Latino Micro-entrepreneurs to develop case studies for students

Assisted students in completing consulting projects and improving academic performance.

Involved in implementing public communication programs for Marketing department

EDUCATION

MBA, San Jose State University, Graduated: 5/2016

BS, Marketing with Honors, San Jose State University, Graduated: 12/2012

Contact this candidate