Project Manager Management
Resume:
Jeffrey Yencha
E mail: y ******@*****.*** Phone: 919-***-****
Address: *** ******* ****, ****, ** 27519, United States Experience
An experienced Project Manager with over twenty years working in a diverse group of industries including O2C, O2O, B2B, healthcare, and hospitality services. Relevant work experience includes leading the conversion and integration projects from multiple legacy systems to ERP systems such as Siebel and IBM custom solutions as well as determination and negotiation of Functional Requirements. Work experience
IBM April 2000 December 2015
e Pricer Project Manager
● Performed the project management responsibilities for several e Pricer, IPAT, EPR and e Pricer IW initiatives. Including project plan, communications, risk analysis, requirements and staffing.
● Coordinated development and testing of the interfaces for the special projects and the ASCA effort for e Pricer, including the separation of products lines to other firms.
● Developed and implemented new procedures and a new tool for the team to record and track activities, the WorkstreamTracker Tool.
● Instrumental in instituting the Agile process in the e Pricer rewrite project.
● Instituted the agile process for the mobile e Pricer application.
● Reported project status to many levels.
Requirement Project Manager
● Performed the requirement project management responsibilities for several DWF implementations for the IBM Global Account. Including defining technical requirements and costing requirements.
● Led negotiations of requirements implementation.
● Led diverse WW IBM teams from multiple geographies.
● Developed and implemented new procedures resulting in resource savings. Siebel System Administrator
● Performed the Siebel Administrator duties at an external account utilizing a custom Siebel implementation.
● Installed and configured Siebel software, error reporting, custom software testing and database analysis.
● Led the training of new system administrators.
Project Manager
● Performed the environment project management responsibilities for several Siebel implementations for the IBM Global Account including risk analysis, cost analysis, project plans.
● Reported current project status to many levels.. Environment Lead
● Led the infrastructure change effort for several Siebel implementations. This included scheduling, implementation, testing and review of Siebel infrastructure. Lead Tester
● Led the test effort for the Tivoli TSLM product. Tester
● Completed test effort for the several Tivoli product.lines. Bell & Howell Mail Systems April 1995 April 2000 AUI Test Team Lead
● Led the test team for AUI product line for mail machine data collection. Software Support Engineer
● Supported the AUI products both on site and phone support. Including domestic and international travel. Areas of Expertise
Project Management CRM AIX
SDLC Microsoft Project Microsoft Excel
SIT UAT Infrastructure
Interfaces O2C O2O
Certifications
● Siebel 7 Certified Consultant
● Siebel 7.7 Certified Consultant
● IBM Certified Specialist pSeries AIX 5 System Administration Education
BS Computer Information Systems September 1989 June 1991 North Carolina Wesleyan College
Obtained the BS degree, graduated Magna Cum Laude
Interests
Golf, Bicycling, Swimming, Auto Repair
References
Ms. Cindy Kiernan
email: ********@*********.***
(Cindy was my last manager at IBM, Cindy is retired.) Mr. Barry Shelley
email: *******@**.***.***
Other references are available on request.
Additional Education
Completed IBM Agile training and participated in Agile projects at IBM.
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