Erica Stafford

813-***-****

acxisc@r.postjobfree.com

career profile

Experienced project and document analyst with a proven track record in providing training support and maintaining project inventory. Exceptional ability in conducting research and compiling data that helps to improve organizational efficiency. Outstanding aptitude to exceed goals and meet deadlines through hard work and dedication. Seeking to use my knowledge and experience to take that next step in my career with a respected organization that rewards hard work and proven track record of success.

areas of strength and expertise

Project Management

Project Analysis

Administration

Finance

Research

Training Support

Supervision

Leadership

Compiling Data

Professional Experience

Florida Project Solutions, Tampa, FL Jun ’16 – Present

Project Consultant

Job Duties:

Prepared presentation materials

Created a conference phone number and document repository

Worked on overall project planning based on project scheduling

JPMorgan Chase, Tampa, FL Jul ’10 – June 15’

PMO Project Analyst

Job Duties:

Provided training support for processes and standards

Conducted research & analysis related to the management of assigned projects

Created standard & efficient metrics and summary status reports in support of project reporting for all projects in the Trade Product Delivery

Maintained and administered electronic project inventory and repository in SharePoint to include project records, standards, methods, tools/templates, and lessons learned

Specialized in using personal productivity software tools to assist the project teams in the creation of project deliverables such as: reports, plans, spreadsheets, and presentations

TRC Staffing Services, Inc. Tampa, FL Feb ’10 – June 10’

Document Analyst/Planner I

Job Duties:

Trained and supervised managerial and temporary staff

Performed general clerical duties including setting up files, reproducing paperwork, and collecting computerized data.

Utilized work packages, specifications, technical data, job control cards, man-hour estimates, project categories, and material requirements needed to meet established schedules

World Trade Center of Tampa Bay, Tampa, FL Jan ’08 – Oct ‘09

Executive Administrative Assistant/ Events Planner

Job Duties:

Fielded 50 calls per day for client satisfaction

Proposed improvements to work methods or procedures

Maintained customer confidence and protects operations by keeping information confidential

Conducted research, compiled data, and prepared documents for executive board of directors

Maintained office supplies inventory by checking stock to determine inventory level, assessing new office products, placing and expediting orders for supplies, and confirming receipt of supplies

USF Financial Aid Office, Tampa, FL Sep’04 – Apr ’08

Office Coordinator

Job Duties:

Coordinated and prepared mailings

Established and maintained manual & electronic confidential files

Facilitated completion of outgoing & incoming government documents

Processed financial aid applications, including verification packaging and resolution of over-awards

JPMorgan Chase, Tampa, FL May ‘07 – Aug ‘07

OMST Summer Intern/ Quality Assurance Analyst

Job Duties:

Attended weekly documentation reviews for project test planning

Reviewed computer operating log to identify program processing errors

Created quality standards and test procedures for program design and product evaluation

Executed testing on mainframe applications to meet requirements for customer satisfaction

JPMorgan Chase, Tampa, FL May ‘06 – Aug ‘06

INROADS Summer Intern/ Quality Assurance Analyst

Job Duties:

Performed testing on web based applications

Recommended program improvements to computer programmers

Established utility program to test, track, and verify defects in software programs

Created instructions to test computer programs for validity of results and accuracy

Education

Bachelor of Science, Business Management, University of South Florida, Tampa, Florida

Graduated May 2008

Additional proficiencies

Quality Center

Business Objects

SharePoint

Work Request Management/Optic system

Adobe Creative Suite

Microsoft PowerPoint, Excel, Access, Word, Visio

Formulas & Pivot Tables

Agile/Waterfall Methodology

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