Office Manager
Resume:
Maria A. Wallace
Washington, DC 20020
***********@*****.***
SUMMARY OF QUALIFICATIONS
Effective manager, experienced in developing/managing projects, budgets, contracts, schedules and supervising diverse staff/teams to achieve desired results
Extensive background in project coordination
Thorough knowledge of the inner workings of the Federal & District governments
EMPLOYMENT
MB Staffing (Temp Assignment) 9/2012 – 8/2013
Metropolitan Washington Airports Authority Executive Assistant for VP
Washington, DC Info Sys & Telecommunications
Served as Executive Assistant to the Vice President for Office of Information and Telecommunications Systems. Provided support as appropriate to key staff in carrying out the day-to-day functions of the office.
Served as first point of contact in various work functionalities and as liaison between the Vice President and department and program managers.
Created, reviewed and proof read correspondence for the Vice President’s and/or key staff signatures.
Recommended and implemented internal administrative processes and procedures for office efficiency.
Attended meetings representing the office and provided feedback to key staff where appropriate.
Washington Metropolitan Transit Authority 6/2001 – 2/1/2012
District of Columbia Office Administrator
Executive Assistant
HR Assistant
Special projects coordination involving planning, scheduling, public relations/media coverage, protocol affairs and logistics for/with Congress, federal, state and local jurisdiction officials
Served as liaison between departments/offices internal/external of WMATA to ensure expeditious resolution to issues and to ensure requested actions are appropriate and consistent with objectives and goals authority-wide
In coordination with operations and administrative functions – developed programs and resource plans necessary to achieve strategic performance outcomes for the Assistant General Manager, Department of Planning and Joint Development
Administrative support for recruiting/hiring/staffing for HR department manager.
Office of Planning Chief of Operations
District of Columbia Government 11/1999 – 12/2000
Managed a $4.6 million dollar annual budget and monitored expenditures in accordance with fiduciary guidelines for the Office of Planning, District of Columbia
Provided demographic research to assist in identifying opportunities for economic growth and development opportunities for various communities within the District of Columbia
Coordinated the effort for the business plan submission for the Office of Planning of the District of Columbia and acted as point of contact with the Office of the Chief Financial Officer
Served as Budget liaison and Procurement Coordinator for the Department of Planning and Joint Development for evaluating technical proposals
Performed final review of all responses to correspondence and memoranda regarding policies, procedures and personnel action requests and accommodations
Served as Administrative point of contact on efforts that crossed organizational lines internal and external to Control Board, the Executive Office of the Mayor of the District of Columbia, and the Office of Planning, District of Columbia, the City Council
Executive Office of the Mayor Office Manager
District of Columbia Government 4/1999 – 11/1999
Developed and managed the staffing and operations of the Call Center for the Executive Office of the Mayor of the District of Columbia
Managed the coordination of human resources and development to include personnel, budget, procurement, risk management and personnel evaluation
Oversaw the logistics and ongoing interface required between various entities for the planning and implementation of staff training and program initiatives to meet strategic goals
Coordinated and monitored confidential and other sensitive administrative actions/requests (personnel actions, grievances, labor relations and auditor general investigations) and provided recommendations
Served as liaison with various government entities regarding EEO reporting and compliance requirements
EDUCATION
Bachelor of Arts, Organizational Management & Business Administration
Professional Certificate, Industrial Relations
PC Software - MS Word/Access/Excel/Powerpoint
PeopleSoft HRIS
Certificate(s) - Risk Management
- Industrial Relations
- Oracle - Managing Projects
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References upon request
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