Customer Service Microsoft Office

Sushma Bhati

***, ********** ******, *******, ** M5A 3X1

************@*****.*** 647-***-****

SKILLS AND QUALIFICATIONS

Over 3 years of experience working in accounting field

Strong Knowledge of Generally Accepted Accounting Principles (GAAP) and Canadian Government Regulations

High level of accuracy, attention to detail and accountability

Able to multi task and meet tight deadlines

Proficient in Microsoft Office Suite (Word, PowerPoint, Outlook); with advanced skill in Excel

Intermediate skills in Simply Accounting, Case Ware and QuickBooks

Fluent in English, both written and verbal; Fluent in Hindi

PROFESSIONAL EXPERIENCE

ACCOUNTING

Prepared client’s transmittal letters for personal & corporate income tax return form CRA

Prepared tax return & HST for individuals and performed other bookkeeping services

Scheduled client appointments and maintained up-to-date confidential client files

Recorded account payable, processed disbursement such as invoices, Credit memos, payroll, expense reports

Calculated and prepared cheques for payroll and set for mail

BOOKKEEPING

Kept financial records and established, maintained and balanced account using QuickBooks and Simply Accounting Software

Post journal entries and reconcile accounts, prepared trail balance of books, maintained general ledgers and prepared financial statements

Entered, verified and reconciled transactions such as account payable and account receivables, payroll, purchase orders, cheques, invoice and bank statement in a ledger and computer system

Managed proper filing of documents and record keeping

Worked on Act! Contact Management Software

Continued on Page 2

Sushma Bhati Page 2

************@*****.*** 647-***-****

PROFESSIONAL EXPERIENCE continued

ADMINISTRATIVE

Set up and maintain manual and computerized information filing system

Sorted cheques, prepared batch and tracked respective customers for recorded purposes

Performed clerical duties, such as data entry, mailing, scanning, filing, photocopying and faxing

CUSTOMER SERVICE

Greeted visitors, ascertain nature of business and direct visitors to appropriate person

Answered telephone and electronic enquires and relay telephone calls and messages

Effectively communicated new concepts to management that resulted in saving company valuable time and money

Developed customer database for semi-annual mass mailing

WORK HISTORY

Accounting Assistant 2016

Alliance Management

Junior Accountant (Internship) 2015 - 2016

Anirban Mukherjee Professional Corporation, Mississauga, Ontario

Junior Accountant 2012 - 2015

Amarbhwav Group, India

EDUCATION

Masters in Commerce 2011

Jai Narayan Vyas University, India

-Would be considered equal to a Canadian 4 year Bachelor’s degree by World Education Service

Master of Business Administration in Finance 2010

Jodhpur Institute of Engineering & Technology, India

-Would be considered equal to a Canadian Masters of Business Administration by WES

Bachelors in Commerce, Finance 2007

Jai Narayan Vyas University, India

-Would be considered equal to a Canadian 3 year Bachelor’s degree by WES

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