ESTHER RAMKISSOON WINDERS

**** ****** **** ****

Gastonia, NC 28056

704-***-**** – C

acxifb@r.postjobfree.com

SUMMARY:

Epic 2015 Certified Ambulatory Analyst, HOD Cadence/Prelude Epic Credential Trainer and over 15 years of teaching, recruiting and development of diverse groups of people. Volunteer at local hospital in between projects. Excited to serve the Healthcare community, where I can use my skill set, education and enthusiasm with the culture of the organization, ensuring a good fit and successful engagement for each end user.

EXPERIENCE:

Memorial Health University Medical Center – Savannah, GA

Trainer/Go-Live Support, September 2016 – October 2016

Trainer Ambulatory and Cadence – Cardiology Offices (Physician, Tech, Clinical)

Go-Live Support

Trinity Mother Frances Health System – Tyler, TX

Trainer/Go-Live Support, September 2016

Trained Ambulatory and Cadence

Supported Calls Plus Center – LaFayette, La (1 week)

Caromont Healthcare – Gastonia, NC

Ambulatory Analyst, August 2014 – September 2016

Building the application from the ground – full cycle

Epic-Link for non-integrated providers

Integrated Testing

Clinical Dress Rehearsal

Data Conversion

Mapping

4 buckets Go-Live support – Physician and Clinical

Supported 40 Clinics/Specialties

Ashley Women Center (Belmont, Gastonia and Women’s Health

Franciscan Health

Tacoma, Washington, August 2014

Go Live Support

August 2014 (2 Week)

Valley Health – Winchester, VA

Credential Trainer, January 2014 – July 2014

•Credentialed in Cadence, Cadence HOD

•Template Builder

•Technical Dress Rehearsal

•CT for Instructor Led Training for Cadence, Prelude, HOD, Referrals, In Basket, Cash Drawer and Passport OneSource.

•Participated in three go-lives

•Cross trained in ADT

•At the Elbow support for Ambulatory and Inpatient

•Created tip sheets

•Command Center support

•Experience with SharePoint and Halogen (LMS)

•Work with application analyst to resolve issues

•Prep classroom which included printed all class room material.

•Knowledge in Radiant, Cupid, ClinDoc and Order

Gaston County Public Works – Gastonia, NC

Accounting Technician II, August 2008 – January, 2014

•Documentation

•Public Relations

•Budget

•Pursue outside funding resources for equipment retrofits.

Sandy Plains Baptist Church – Gastonia, NC

Administrative Assistant, 1998 – 2008

•Office Manager

•Trainer

•Recruiter

•Developed mission teams for short term mission trips

•Editor of bi-monthly newsletter

EDUCATION

2015 Epic Certified Ambulatory Analyst -2015

Epic University – Verona, WI

BS in MIS (Management Information System)–May 1986

Gardner Webb University – Boiling Springs, NC

AA in Liberal Arts, - August 1979

Gaston College – Dallas, NC

COMPUTER SKILLS:

•Microsoft office Lotus Spreadsheet

•PageMaker Excel

•Adobe PowerPoint

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