Kristina Kancheva

630-***-****

**** ******** **, ******* *******, IL 60192

acxics@r.postjobfree.com

SUMMARY

Seeking employment as a Software QA Tester

* ***** ** ********** ** a Manual Software QA Tester

4 years of experience as a Car Infotainment Systems and Mobile Devices Tester

2 years of experience as a Technical Support Specialist

TECHNICAL SKILLS

Bug tracking Software: Atlassian Jira

Software/Systems: MS Office Suite (MC411 Microsoft Excel XP/2003 Advanced Certificate), MS Windows

Tools/ Technologies: Basic knowledge in HTML/CSS, Basic knowledge in SQL

EDUCATION

University of National and World Economy, Sofia, Bulgaria

2001 - 2006

B.S. in Computer Science

PROFESSIONAL EXPERIENCE

NextGen Technology Ltd (Chicago, IL): Infotainment Systems Tester

Jan 2013 - Present

Performed interoperability testing between in-car infotainment systems and Bluetooth and USB enabled devices for several popular automobile manufacturers.

Recorded and analyzed diagnostic data of Bluetooth profiles for debugging and root cause analysis.

Reported directly to customers to deliver results and communicate issues.

Worked closely with developers to identify and debug issues in the software developed by the company.

Identified problems to streamline and make testing processes more efficient.

Created test scripts

Transcon Shipping Co. (Oakbrook Terrace, IL): Data Entry Specialist

Apr 2012 - Aug 2012

Prepared documents for data entry

Verified, updated and corrected source documents

Entered data into a designated database

Marvas Ltd. (Sofia, Bulgaria): Owner/Manager

Apr 2008 - June 2010

Ran an own business – Kid’s Party Center ‘Rainbow’

Performed maintenance and Search Engine Optimization of the party center’s website

Icygen Ltd. (Sofia, Bulgaria): Manual QA Tester

Apr 2007 - Apr 2008

Performed manual testing of web applications developed by the company

Reviewed functional requirements and created test scenarios and test cases

Reported defects in the company's JIRA bug tracking system

Helped troubleshooting UI defects by looking for HTML/CSS problems

dWare Ltd. (Sofia, Bulgaria): Technical Consultant

Jun 2005 - Apr 2007

Performed client technical support (over the phone and on-site at clients' offices) – deployment and setup of the accounting software developed by the company (Konto line).

Created specifications for developing new modules requested by clients

Performed manual testing of the software developed by the company and reported defects to the development team

Helped troubleshooting problems by writing and executing SQL queries

Created training materials for users

Lead presentations and educational courses

Office1Superstore. (Sofia, Bulgaria): Sales Consultant

Mar 2004 - Jun 2005

Sold mobile phones

Signed contracts with end users on behalf of the ‘Globul’ wireless operator

Identified and resolved clients’ problems regarding a product or contract.

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