Antoinette Bell

Mobile Phone: 234-***-****

E-mail: acxibs@r.postjobfree.com

OBJECTIVE

My career objective is to secure a position where I am able to communicate with customers and assist with their concerns

WORK EXPERIENCE

First American Equity Loan Services, Inc Cleveland, Cuyahoga, OH

National Recording Specialist

5/2006-2/2009

Ensuring that each Lender maintains lien positions by forwarding all documents (Mortgages, Deeds of Trust, Quit Claim Deeds, Subordination Agreements, Assignments, and Satisfactions) to there specified counties. Processing mortgages for all 50 states and all of there counties; cutting checks to cover recording cost and mortgage tax; ensuring all documents are separated and forwarded, by state to the correct county.

First Communications Akron, Summit, OH

Customer Service

Wireless Administration/Troubleshooting

10/2004-03/2005

Telecommunications Services

Responsibilities include acting as liaison between client companies like First Energy (add other clients’ names) and service providers like Verizon Wireless, AT&T Cingular, Cellular One, Nextel, and Alltel, maintaining critical records and documents for tracking wireless equipment, as well as monitoring and directing internal and client-directed policies and procedures Duties also include handling customer service calls. Trouble-shooting devices with customer to ensure proper usage of wireless device. I also filed, and prepared spreadsheets for device assignments per FirstEnergy employee extending from Ohio Edison to Jersey Central Power and Light.

MBNA Marketing Systems Akron, Summit, OH

Sales

6/1998-10/2004

Telecommunications Services

Responsible for the distribution of credit cards for over 5,000 1VIBNA endorsed groups; achieved sales quotas and requirements while building key relationships with customers and co-workers; promoted to Peer Monitor, assisting new hires in adjusting to the work environment; also performed peer interviewing, getting to know perspective new hires on an interpersonal level and assessing personalities and evaluating the potential fit within the corporate environment.

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