Manager Quality Control
Resume:
Newnan, Ga *****
Phone 678-***-****
E-mail ********@*****.***
David Perez
Objective
To work for company that will take advantage of my experience and afford me the opportunity to grow with the company. I thrive on starting at the bottom and working my way up ladder in any venture I put in front of myself.
Functional summary
I have fifteen years experience in communications, half of that time has been as a supervisor &/or manager. Within this time I have been fortunate enough to be given numerous opportunities to further my knowledge of this field. Both from a technical aspect and from a management perspective. I have strong communication skills. Fluent in both English and Spanish
Employment
2009-2016 Tucker Communications Inc. Thomaston Ga.
Operations Manager
Responsible for hiring and training new employees
Routing workload to 60 + technicians with in a 20 cities covered by our office
Monitoring workload to check for and enforce compliance
Advanced training for employees ready to under take greater rolls of responsibility
To investigate claims against the company of damage or poor workman ship
To monitor the quality control department for strict adherence to our clients policies and procedures
2006-2008 Groupware International Clermont, Florida
Operations and Training Supervisor
Responsible for hiring and training new employees
Routing workload to twenty + technicians with in a 10 cities covered by our office
Monitoring workload to check for and enforce compliance
Advanced training for employees ready to under take greater rolls of responsibility
To investigate claims against the company of damage or poor workman ship
To monitor the quality control department for strict adherence to our clients policies and procedures
2004-2006 In-On Cable Orlando, Florida
Technical Supervisor
Climbed electrical poles both with a 28’ ladder or gaffs
Crawled through attics and crawl spaces to check or make new connections
Repaired and replaced worn components to ensure proper signal strengths
Identified problems, diagnosed causes and determined corrective actions
Installed Digital phones for residences and commercial intergraded with alarms and V.O.P.
Installed modems, routers and Ethernet cards on PCs
2001-2004 Apex Digital Inc. Newnan, Ga
Area Manager Direct Home Service Provider
Responsible for hiring and training new employees
Routing workload to thirty + technicians in 20 cities across Atlanta area
Monitoring workload to check for and enforce compliance
To investigate claims against the company of damage or poor workman ship
To monitor the quality control department for strict adherence to our clients policies and procedures
2001.Diversified Electronics Atlanta, GA
Installation Technician
Reviewed work orders to move, change, install, repair, and remove data communications equipment, such as modems, cables, and wires.
Read technical manuals to learn correct settings for equipment.
Identified problems, diagnosed causes and determined corrective actions.
Installed data equipment for Nextel, Nextel Partners, Alltel, Vivix, Motorola 360, and Level 3. All equipment was installed under strict guide lines. All connections to with-in a 16th of an inch to ensure uniformity and functionality. Equipment ranged from Filter Rack, Channel Bank, RF Station, Rectifier Rack, GPS antenna, SIGs and Voice cards. Alarms integrated into cooling and sensitive equipment.
Education
American [High School Diploma] Miami, FL.
Gold Coast [Real Estate License] Miami Beach, FL.
Accreditations
Andrew Connector Certification Newnan, GA
SBCA (small and multiple dish installation) Newnan, GA
Padgett Thompson Management Essentials Chattanooga, TN
Smith System (advance driving and traffic safety)
Unique Fire Stop Installer Certification (Installation of Fire Break Penetraiton)
Awards
Groupware International (basic HAT )
Groupware International (basic study manual)
Groupware International (communications)
References Available Upon Request.
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