Customer Service Supply Chain

Lauren L. Larsen

612-***-**** *************@*****.*** http://www.linkedin.com/in/laurenlarsenmba

Plant Manager

Operations and Global Supply Chain Leadership Innovation & Transformational Management Business Strategy

Quality Laboratory Safety Program ISO and Lean Six Sigma ERP / MRP P&L / Budget Cost Control KPI's CapEx projects

Plant Manager with experience leading production, distribution, warehousing, scheduling, quality, supply chain, HR and LEAN manufacturing implementation. Successful record of using my transformational management style to drive LEAN continuous improvements (CI) that streamline operations, optimize productivity and promote long-term success in a positive culture. Outstanding performance with increasing return of revenue (ROR) and plant quality. Technical background in chemical manufacturing (plastics, powders, adhesives, coatings, colorants, managing plant quality and coordinating plant and R&D new product scale up.

My transferable skills include:

Leadership in driving and leading cross functional and diverse teams:

oDistribution, Production, Warehousing, Logistics, Engineering, Scheduling, Purchasing, Customer Service, Sales, Maintenance, Quality, Laboratory, Safety and Human Resources

Leading LEAN continuous improvement innovations:

oKaizen events, 5S, TPS flow, Standard Work, Value Stream, Gemba, SMED, Takt Time, and Pull demand system

oIncreasing productivity by using value stream mapping

oDevelop and implement LEAN culture

oMaterial flow for inventory improvement and large scale distribution cost reductions

oWork cell design

Business improvement performance

oBusiness strategy and operations alignment

oP&L and Cost Management

oKPIs for production, OEE, SIFOT, warehouse, financial, and EHS

oProcess improvement and innovation leadership, ISO implementation and Corrective Actions

oCapEx and Equipment: 3 roll mills, Sigma blade mixers, blenders, packaging systems, conveyors, extruders, powder and bead material handling and forklifts

oStaff and employee development; cross training program

MBA, LEAN Six-Sigma Green Belt, Supply Chain and LEAN Leader Certifications

oTechnical and practical implementation of operation and business skills

oLEAN Leader Certification and projects

oLEAN Six Sigma Green Belt

EHS compliance, improvements and leadership

oBenchmark operation in safety and compliance, Zero lost time for many years

PROFESSIONAL ACHIEVEMENTS

Provided strategic operational leadership, developing with the executive team the needed changes in strategy for the business and then aligning the operation to those benchmark goals in safety, plant and warehouse performance and innovation.

Promoted and created a robust safety culture, implementing clear communication, safety objectives, training, safety team and recognition that achieved zero lost time for many years.

Created plant and division wide KPIs and financial tracking system, using these tools to effective manage daily operations and monitor the effect of the LEAN process was improving plant productivity by nearly 2 times.

Improved Global SIFOT (shipped in full on time) in SAP, instituting process changes with customer service, accounts payable, plant and sales to move SIFOT from 65% to over the goal of 95% in just 4 months and recognized by global operations as first plant to achieve this goal.

Redesigned plant and warehouse work flow (Toyota Production System) to increase performance by 2 1/2 times and cost by $900,000, rewarding team for successful process improvements, waste reduction, warehouse layout/flow, error proofing (Poka Yoke) and 5S to become the national benchmark operation.

Implement LEAN processes in set up reduction, 5S, Value Stream Mapping and more, resulting in reduced set up times on a variety of equipment, 20 point increase in output with 5S and a 300% increase in work cell productivity by automating the system.

Reduced inventory costs by $1,100,000 in one year, providing the leadership to have tighter controls on inventory management to eliminate inventory loss and overall raw material level reductions to meet financial budget goals.

Managed remote production and warehousing within the supply chain, achieving a reducing of 3PL warehouse cost by 23% and increasing toll manufacturing production by 50% on a high growth product.

PROFESSIONAL WORK HISTORY

Industrial Consultant, Industrial Insite (2016 to Present)

Providing industrial training and consulting services on a variety of manufacturing topics. Clients range from metal fabrication assembly, manufacturing, distribution and to clean room level production. Area of consulting is in LEAN strategies and tools on operations and Supply Chain and with process standardization and quality. Expert in coaching teams on new methods and waste reduction in manufacturing.

Plant (Facility) Manager, H.B. Fuller Inc. (2014 to 2015)

Directed a plant operation and quality laboratory for manufacturing window adhesives, industrial hygiene, electrical, and automotive specialty products. Operation included overseeing four locations with $82 million in revenue. Increased direct plant support of distribution to global spoke and hub centers. Plant needed operational leadership for major process improvement. I turned the plant around under my leadership within one year. I increased SIFOT (Shipped In Full On Time) performance from 62% to 95% and reduced raw material inventory. Implemented plan for employee development. Achieved and exceeded budget and profit goals during the past year to provide a solid contribution margin to the company. Led toll manufacturing joint venture project, increasing volume for a key adhesive product that made up 20% of the window adhesive portfolio.

Training Consultant- Manufacturing/Business, Minnesota Resource Center (MRC) (2013 to 2014)

Instructed students on a variety of courses from manufacturing, building operations, MS Office programs at an intermediate and advanced levels. Manufacturing course focuses on LEAN, Six Sigma, ISO systems, warehousing, safety, machining, tool room mathematics and blue print reading. Building operations course focuses on LEED certification and efficiency, OSHA safety, practical application of cost reductions.

Plant Manager, Alan Ritchey Inc. (1999 to 2012)

I directed a group of over 140-person multi-functional team for a large regional and national distribution operation and assembly/fabrication manufacturing plant. Member of the operational executive team. Consistently achieving corporate and division objectives in P&L, on time orders, production, quality, process improvements and cost reductions. Business unit was under a robust government contract to provide new manufactured / re-assembled USPS postal containers (plastic, fiberboard, steel, aluminum and fabrics) and supply chain services for the region. These services included managing a 2 million plus FG and raw material inventory and a fleet of 140 semi-trailers to meet the annual logistics need of dispatching 20,000+ orders with 3PL providers.

Additional Professional Experience

Quality & Data Manager

Alan Ritchey Inc - 1999 (promoted to PM)

-KPIs and quality systems

- Federal contract compliance

Quality Supervisor /Chemist

Clariant-ReedSpectrum Inc. - 1996 to 1998

-Masterbatch quality, ISO and SPC

- New color matching system

Chemical Engineer

Deluxe Corporation - 1993 to 1996

-Product formulation and process development and equipment - Printing inks

Project Manager / Chemist

Pace Analytical Laboratories - 1988 to 1992

-Environmental analytical

chemistry

Analytical Chemist

S and V Inc (now Flint Ink) - 1985 to 1988

-Analytical chemistry

printing inks and printing

Education

Master of Business Administration (MBA) University of St. Thomas - St. Paul, Minnesota

Bachelor of Arts Degree Chemistry and Biology (double major) University of Minnesota

Certifications and Seminars

LEAN Leader Certification Manufacturers Alliance - Minneapolis, MN - Currently attending series 2016

Mini Masters of Supply Chain Management University of St. Thomas - Minneapolis, MN - 2016

Microsoft Certified Specialist Word 2010 - Minnesota Resource Center - Minneapolis, MN -2014

LEAN Six Sigma Green Belt University of St. Thomas - Minneapolis, MN - 2012

Microsoft Office Suite 2010 Word, Excel, Outlook, Access Index Computers - Savage, MN - 2012

Train the Trainer New Breed Corporation Greensboro, NC - 1999

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