Pratik Patel

**** **** ***, ***. ***, Cleveland, OH, 44102 • 786-***-**** • acxht6@r.postjobfree.com

Jul 2013 - Oct 2016: Change Control Management Lead, BrandMuscle Inc. - Responsible for maintaining product changelog. Train internal Client Service teams about product features & configurations. Manage 2-3 month release schedules for timely delivery.

●Logged defects on Bugzilla found while documenting and verifying new features and configurations

●Delivered timely web security results to the IT team by running tests on Acunetix Vulnerability Scanner

●Brought critical defects to IT and QA managers’ attention to ensure timely delivery of a release by analyzing their dependencies and affected modules

●Assisted the QA team during a temporary resource deficiency by writing and executing test plans for two 40 hour projects

Oct 2009 - Jun 2013: QA Lead, BrandMuscle Inc. - Responsible for timely QA certification of client & base projects and base product releases. Approve QA estimates & schedules. Run weekly QA status meetings. Perform mid-year & annual reviews for team.

●Created regression and integration test plans for BrandBuilder, a local market solutions web application created in .Net, by using black box, white box, negative & browser compatibility test strategies as part of a hybrid Agile/Waterfall methodology

●Reduced QA regression testing estimates 40% by creating automation scripts in Watin (C# API)

●Assembled a master list of regression test cases to assess test coverage by delegating application modules within QA team

●Delegated testing of base & client projects and 25+ product modules to QA team members (including myself) by equally distributing them based on level of complexity and resource familiarity

●Analyzed product benchmarks for the Sales team by running load tests on AppPerfect Load Test

●Prepared quarterly QA team metrics for the Executive team by analyzing Bugzilla reports

Oct 2008 - Sept 2009: QA Engineer II, BrandMuscle Inc. - Responsible for QA certification of base & client projects

●Took over as a temporary QA lead after unexpected manager resignation by participating in IT Leads meetings & project specification reviews and approving QA estimates and schedules

●Devised and executed regression test plans for the first client (T-Mobile) implementation on a new code base created in .Net by studying its architecture and newly introduced features

●Volunteered to certify emergency Production builds by working extra hours during late evenings, weekends and holidays

●Mentored two new QA team members about product features and hybrid Agile/Waterfall methodology

Jan 2008 - Sept 2008: QA Engineer, BrandMuscle Inc. - Responsible for timely QA certification of client projects

●Executed integration test plans for client configuration projects and implementations for a web application developed in Java

●Led testing for the Valassis implementation of a Flash-based ad-building tool by participating in daily meetings with Client Service managers and providing technical expertise

●Maintained automated password change scripts in Ruby for 15 clients

Oct 2006 - Nov 2007: QA Analyst Associate, Progressive Insurance - Responsible for QA certification of iterative releases

●Created detailed integration test plans for iterative releases by collaborating with business analysts and developers

●Converted FIT (Framework for Integration Testing) scripts to eXT (eXtreme Testing, an in-house automation tool) scripts

●Trained new team members about the Agile methodology with focus on testing practices

Bachelor of Science, Computer Information Systems, Florida Metropolitan University, 2006

Automated testing tools: Selenium Suite, HP Enterprise UFT, Watin (C# API)

Testing tools: Bugzilla, Jira, Acunetix Vulnerability Scanner, AppPerfect Load Test

Testing experience: Automation, black box, white box, grey box, user acceptance, end to end, regression, integration, performance, load, requirements, documentation, browser compatibility, boundary value analysis, security, exploratory

Programming languages/tools: C#.Net, Java, C++, SQL, Microsoft Visual Studio, SQL Server Management Studio

Web development: Web page layout, graphic design, HTML, Javascript, CSS, XML, ASP.Net

Software methodologies: Waterfall, Agile/Scrum, Agile/Waterfall hybrid

Networking: Router/wifi setup, cabling

Miscellaneous: Microsoft Office (Word, Excel, PowerPoint, Project, FrontPage), Google Drive (Docs, Spreadsheets), Prezi

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