Customer Service Sales

Brianna Johnson

La Mesa, CA ***** 619-***-**** ©

************@*****.***

Profile

To obtain a position within a team oriented organization enabling me to utilize my dynamic sales and customer service background, coupled with my upbeat personality, unique perspective and unbridled intelligence.

Experience

Correctional Officer-Pecos Police Department-Pecos, TX; 04/2015-11/2016

• Conduct head counts, escort inmates to proper designation’s, and hand out mail.

• Answer all and all phone call’s, fax any paper work, and file away booking folder’s/other paper work.

• Maintain security within the facility and overlook the health and safety of inmates and staff.

• Physically patrol and visually inspect tanks, inmate’s property and clothing to ensure the well-being, safety, and security.

Customer Service Representative- Allan Company-San Diego, CA; 03/2012-02/2015

• Efficient counting and handling of all money transactions on a daily basis.

• Multitasking between calls and customers.

• Responsible for all proper organization, cleaning, and filing for the office.

Sales Representative/Customer Service – Phone Net - San Diego, CA; 05/2011 -01/2012

• Interacting by phone with customers to solicit order for services.

• Meeting weekly and monthly sales goals.

• Describing products and services, responding to questions, and obtaining customer information.

• Maintaining records of telephonic communications, interactions, accounts, and payments.

• Taking proper care that the outbound calls do not disturb, annoy, or offend people enrolled in do-not-call lists

Customer Experience Associate/Sales - Old Navy - Santee, CA 11/2010 – 07/2011

• Acknowledge customers, as well as greet them with a smile.

• Handle all cash handling procedures per company guidelines.

• Educate customers on the benefits of Old Navy Credit Card

• Prioritize cashiering over Sales Floor tasks - open new registers to minimize wait time.

• Maintain a neat, clean and organized sales floor through organizing, handling and folding merchandise.

Education

Grossmont Community College - San Diego, CA

Grossmont High School - El Cajon, CA

Graduate Class of 2010

Skills

• Driven personality and experienced in a fast pace environment with ease of achieving high expectations.

• Powerful communication skills both oral and written.

• Keep ability to interact with individuals of any race, ethnicity, business level or industry type.

• Ability to effectively understand all aspects of sales and customer service related procedures.

• Demonstrate exemplary team leadership behaviors, outstanding work characteristics, and ethical behavior consistent with all corporate values.

• Flawless ability in identifying and executing sales referrals, coupled with my acute ability to cross-sell products and services.

• Ability to improve system operations and procedures

• Ability to communicate effectively, impress, impact, and connect with customers as well as staff.

• A strong sense of confidence, awareness and self.

References

Available upon request.

Contact this candidate