MA. PAMELA R. CASTOR

Block * Lot * Villa Valentina Parian

Calamba City Laguna

Contact No. +63-935-***-****

Email: acxhk1@r.postjobfree.com

OBJECTIVE

To secure a position in an organization where I will have the opportunity to grow professionally and enhance my knowledge and skills in the industry.

To be able to relate with different kinds of people with different walks in life.

PERSONAL DATA

Date of Birth : January 25, 1990

Height : 5.0”

Weight : 149 lbs

Civil Status : Single

Citizenship : Filipino

WORK EXPERIENCE

July 6 2015 – July 31 2016

Customer Service Coordinator

Al Hamsa Building Karama

Office 11, 3rd floor Shuraa Office

Dubai United Arab Emirates

Duties and Responsibilities:

Provides clerical and administrative support to the housekeeping department office.

Answering of incoming telephone calls from guests and team members, including data, communicating departmental needs to staff.

Creates room assignments for staff; Relays information to team members

Keeps work area clean and orderly; Works by observing safety rules and wearing proper equipment

Performs other duties & responsibilities that may be assigned from time to time

March 1 2015 – June 30 2015

Housekeeping Attendant

Roda Amwaj Hotel Suites

Jumeirah Beach Residence 2

Dubai United Arab Emirates

Duties and Responsibilities:

Acknowledges and greets guests in public spaces with a warm, friendly greeting.

Reviews daily inventory of rooms, arrivals and departures.

Reviews daily inventory of supplies needed to complete the assignments for the day.

Cleaning of hotel rooms/condos including: dusting, vacuuming, changing bed linens, cleaning bathrooms, kitchen area, lobby and common areas.

Performs quality cleaning to meet required standards within set time limits.

Complies with all hotel’s safety guidelines.

Picks up ground litter around hotel or whatever visible.

July 2012 – December 2014

Data Encoder

Philippine National Bank

Mailing Department

Pasay, Philippines

Duties and Responsibilities:

.

Performs all data entry related tasks including proofing, updating, mailing, monitoring and storing

Prepares source data for computer entry by compiling and sorting information; establishing entry priorities

Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format

Maintains data entry requirements by following data program techniques and procedures

Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data

Maintains customer confidence and protects operations by keeping information confidential

Secures information by completing data base backups

Performs other duties & responsibilities that may be assigned from time to time

SKILLS AND CHARACTER TRAITS

Knowledge in MS Office Applications (Word and PowerPoint)

Computer skills including the ability to operate computerized accounting, spreadsheet and word processing programs at a highly proficient level

Analytical and problem solving skills

Effective verbal and listening communications skills

Stress management skills

Time management skills

Can type 40 words per minute

Windows Application

Internet Browsing and Application

Hardworking and very innovative

Requires minimum supervision

Can relate well with people

EDUCATIONAL ATTAINMENT

Nov 2010 – Feb 2011 Advance Technical Training Center Calamba City

Vocational Education Computer Science

Jun 2006 – Mar 2008 Lyceum of the Philippines of Laguna Calamba City

Tertiary Education BS Nursing (Under Graduate)

2002 – 2006 Canossa Academy Halang Calamba City

Secondary Education

1996 – 2002 Colegio de San Juan de Letran Calamba City

Preliminary Education

AWARDS RECEIVED

Loyalty Award 1996 – 2002 Colegio de San Juan de Letran

REFERENCES

I would gladly furnish professional references and recommendations upon request.

I hereby attest that the above information is correct and true to the best of my knowledge and belief

MA. PAMELA R. CASTOR

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