Neda Jamal

*

Neda Jamal

T. 514-***-****

acxhjd@r.postjobfree.com

http://www.linkedin.com/in/nedajamal

A IT specialist with seven years experience in large-scale, complex network and multifunctional environment as a System Administrator and Technical Support.

● Operating Systems: Windows Server R2(2008/2012), Windows Client XP/Vista/7/8/10), Linux

● Infrastructure: Active Directory, GPO, DHCP, DNS, FTP, IIS, WSUS, WDS, VPN, http, Exchange, File Server, Remote Access

● Networking: Router, Switch, LAN, WAN, Wireless, Access points, TCP/IP, IPv4, IPv6, Cabling, EIGRP, OSPF, VLAN, VPN, Firewall

● Protection: Antivirus Server, Encryption Data, Backup and Restore

● Monitoring: Application Manager, Wireshark

● Virtualization: VMware, Virtual PC

● Hardware: HP Servers, Laptops, PCs, Workstations

● Others: Technical Research, Connecting and Scaling Network, SQL server, Visio

●AEC MCSE 2012 (Microsoft Certified solution Expert) Dawson College, (Montreal, QC) 2016

●AEC Cisco CCNA(Cisco Certification Network Associate)Champlain College, (Lennox Ville, QC) 2015

●AEC RAC-ITCS (Information Technology Client Support) Champlain College, (St lambert, QC) 2015

●B.Sc. in Computer Engineering, University of Science&Cultur, Yazd, Iran 2005 LANGUAGE: English, French, Persian

●Network+, Technical&Vocational Training Organization, Sari, Iran 2006

●A+ (Computer hardware technology), Technical&Vocational Training Organization, Sari, Iran 2006

●ICDL (International Computer Driving License), IsIran Institute, Sari, Iran 2005 OBJECTIVE

SUMMARY OF SKILLS

EDUCATION

CERTIFICATES

Neda Jamal

2

IT Specialist and Technical IT Support, (contract) Atos, Canada, Montreal (August 2016- Oct 2016)

Provided Image for workstation and PCs

Configured users in active directory, Troubleshooting network problems

Installed, configured and upgraded workstations and PCs hardware, software and applications

Participated in 24/7 on call rotation Level 2 and 3 technical support IT Specialist Field Services, (On-Call)

Roevin Engineering &Technology, Canada, Montreal (June 2016- Sep 2016)

Provided Troubleshooting network problems, workstation PCs, printers, scanners, POS systems of retail and wholesale stores and Installed switches cisco Meraki

Installed, configured and upgraded PCs and workstations hardware, software

Participated in 24/7 on call rotation Level 2 and 3 technical support IT Specialist and Field Technician Support

Air Liquide Canada, Montreal (Aug 2015-Nov 2015)

Configured print servers and troubleshooting standard and complex printers

Provided Troubleshooting network problems and Configured and maintained Cisco and HP switches

Provided technical support 24/7 on call including network issues, servers, users, hardware, software and applications

Made data backup and encryption data by Bit locker System Administrator / Technical Support

IOPTC, Iran, Sari (2008-2014)

(Oil Pipeline & Telecommunication Company(IOPTC) has been directing and making policies for exploration, drilling, production, R&D, distribution and export of oil, gas with 10,001+employee.)

Administrated, upgraded and supported Windows Server 2008, Active Directory, GPOs, DNS, DHCP, File Server in a complex network environment across several locations (remote and onsite)

Managed, upgraded and secured more than 200 high-traffic web systems and users

Participated in 24/7 on call rotation technical support Key Accomplishments:

Project manager assistant in LAN project

Prepared and updated documentation of network infrastructures and process IT Technician Support (Contract)

Placement Institution Mehr, Iran, Sari (2007- 2008)

(Placement Institution Mehr Is a professional Institution for children education with 50+ employee.)

Installed, configured and upgraded and supported PCs and workstations operating systems, Hardware and software and applications

References: Available upon request

PROFESSIONAL EXPERIENCE

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