Switchboard operations, proficient in MS Office Word, Excel, Outlook

Roselyn M. Taveras

*** **** ***** ****** ***. #*H, New York, NY 10031

Tel: 212-***-**** * Mob:646-***-****

*******.*******@*****.***

Career Summary:

Experienced professional with 15 plus years track record in customer service, record keeping, and general office management. Proactive in the execution of pricing, ordering, marketing, promotions of products. Proficient in providing support to executives, handling appointments and messages, and writing correspondence. Strong background in MS Word, Excel, and Outlook. An expert communicator who is known for multi-tasking and completing assigned tasks within given timelines.

Skills:

Switchboard operations, proficient in MS Office – Word, Excel, Outlook, Systems 2000, ACCPAC 7.1, Retalix, Security Management System (SMS), Abode, Pitney Bowes postal machine, DTC 500, JDA (Retail), Retail Ideas (retail), ECRS, Vendor Portal, Okta, Box, Zen Desk, general office skills. Strong and exceptional time management skills, ability to prioritize, multi-task, problem solving, and customer relations skills. Bi-Lingual: English and Spanish.

Work Experience:

Natural Market Food Group Irvington, NY

Merchandising Administrative Assistant/Data Integrity Analyst 10/13- Present

Support the Merchandising team in daily administrative tasks, procurement and managing general office tasks.

Assisted in Vendor Management, Pricing, Marketing, Category Management, Inventory Supply & Chain, and Strategic planning with direction from Merchandiser.

Maintain competitive pricing on regular and promotional products for 15 US and 8 Canada stores and AD Process building the AD and Proofing.

Manage the vendor portal, vendor approval, vendors new item setup and credit applications.

Develop and maintain demos and all buyer’s calendars.

Proven ability to maintain a high level of accuracy and excellent interpersonal skills.

Maximize vendor profitability and contribution per SKU.

Strong time management and organization skills and written, verbal communication skills, and ability to work independently.

Work with Fresh, Deli, Bakery, Beer, and Meat & Seafood team to manage and grow the category.

Assist in the selection, forecasting, inventory management, pricing, revenue, margin, vendor relationships.

Through planogram use, effectively plan the shelving adjacency of products.

Duane Reade c/o Walgreens New York, NY

Administrative Assistant, Convenience Department 9/08- 10/13

Provided administrative support to the Category Managers for Snacks, Beers, Beverages, Dairy and Stationery.

Worked closely with the Planogram, Supply Chain, and Advertising departments.

SKU and UPC maintenance, new items, discontinued items, markdowns, cost increase/decrease, retail changes, description changes, brand changes, UPC additions, style codes, feature codes, and store classification changes.

Experienced in communicating and partnering with outside vendors.

Created spreadsheets for items, rebates, new items, BTS, planograms, and advertising.

Oberia D. Dempsey Multi Service Center New York, NY

Executive Secretary 7/06 – 9/08

Support the Director of the center with building management administration, general office and secretarial duties.

Maintain record keeping, filing, postage system, bulletin boards, center literature and Rent payments.

Typed fiscal, management reports, correspondence, memorandums, and prepared the requests for space section of the monthly report.

Performed all banking activities.

Performed and distributed related materials to operations, administration, maintenance, security services, and other material to on-site service providers.

Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies.

John C. Mandel Security Bureau, Inc. Bronx, NY

Human Resources/Personnel Assistant 7/01-5/06

Maintained personnel files and contracts, bids, advertising, workman’s comp, and unemployment claims.

Daily process of ACS, ACD, SSA, IRS, disability verifications, NYCHA, and Section 8 forms.

Implemented fingerprinting and drug testing per state.

Answer 15-line console, greeted visitors.

Provide daily assistance to executive members of the company.

Daily interaction with the Licensing of Division for NY, CA, CT, MA, FL, and VA.

Quarterly assessment of companies’ license status with Department of State of NY, CT, CA, FL, and MA.

Distributed W2’s and made revisions.

Education:

Bachelors in Professional Studies, Metropolitan College of NY 9/08-12/10

Associates in Business Management and Administration, Interboro Institute 9/01-08/03

References: Available upon request.

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