Human Resources Customer Service

Gabreyale Hyman

***** ** **** **., #*** Bellevue, WA 98007 *********.*****@*****.*** 503-***-****

Human Resources Profile

Enthusiastic, motivated, and results-focused professional leveraging proven skills and experience to make immediate contributions in a challenging Human Resources Recruiting Management position.

Areas of Expertise

Human Resources: Comprehensive experience propelling strategic organizational planning and development while leading recruitment efforts, training and development, performance evaluation, report generation, and project / event management. Preparing to achieve AA degree in Business Administration / Human Resources.

Team Building & Leadership: Motivate and lead teams through daily operations, professional development tracks, performance evaluations, and general concerns. Adept at promoting positive and rewarding environments to propel staff commitment and outstanding performances.

Effective Communication: Proven record of success working effectively with people from diverse backgrounds utilizing excellent communication and interpersonal skills; proven strengths in relationship development, active listening, and collaboration. Capacity to ensure top levels of customer service and satisfaction.

Strengths / Accomplishments: Cooperative, flexible, and energetic with exceptional time management and organizational abilities backed by superior problem-solving and leadership talents. High sense of personal integrity with an outstanding work ethic.

Professional Experience

Allied Resources – Kent Washington

Contract Recruiter, 3/2016 to 9/2016

As a contract recruiter, leveraging face to face, grass-roots networking, campus visits, career fairs, referrals, cold calls and social media such as LinkedIn and Facebook and Boolean stringing to build a healthy database of highly qualified candidates, telephone interview, and recommend the best candidate into an average of 25 open non-exempt light industrial, administrative/clerical, technical, automotive and logistic requisitions best matching their knowledge level, skillsets and abilities. Conducted weekly performance evaluations. Communicating and collaborating routinely with all senior management, several Hiring Managers, 3 requisition delivery personnel and 3 talent acquisition coordinators.

Key Contributions:

Coordinated and executed the reconciliation and closure of more than 60 requisitions ranging from 30 to 230 days old.

Provided a clean requisition listing to be processed through a segmented talent acquisition, qualification and hiring process.

Contract was extended because 2 other recruiters quit during a big transitional stage in the departments Operations Model and Senior leadership.

Consistently ensured full compliance with local, regional, and federal regulations and policies.

Favorite Healthcare – Tacoma Washington

Contract Recruiter, 6/2015 to 3/2016

As a contract recruiter, I sourced via face to face, campus visits, cold calls, social media such as Linkdin and Facebook, interviewed face to face, by Skype and over the phone, screened and recruited personnel into an average of 52 open medical, administrative, corporate and logistics requisitions best matching their knowledge level, skillsets and abilities. Leveraged recruiting strategies such as job board posting, employee referrals, career fairs, and grass-roots networking to build a database of qualified candidates. Conducted weekly performance evaluations. Communicated routinely with all senior management 10 requisition delivery personnel and 5 talent acquisition coordinators.

As a Marketing Representative, I would prioritize, plan and execute a monthly sales route to build collaborative an sustainable long-term relationships with over 40 different clients.

Key Contributions:

Consistently filled an average of 200 shifts per day, ending the week with an average of about 1,250 shifts filled.

Provided a healthy candidate listing to be process through a full-cycle talent acquisition, qualification and hiring process.

Managed a rich portfolio of accounts, communicating consistently and transparently to account representatives and hiring managers alike.

Consistently ensured full compliance with local, regional, and federal regulations and policies.

United States Army – Bellevue, Washington

Recruiting Manager, 9/2005 to 6/2015

Prospected, interviewed, and recruited personnel into positions best matching their career goals, personality traits, and overall qualifications. Leveraged recruiting strategies such as door-to-door canvassing, cold calling, career fairs, and community networking to build database of qualified applicants. Created training presentations; produced professional correspondence materials. Tracked and recorded staff activities to monitor efficiency. Managed 17 team members and conducted quarterly performance evaluations. Communicated routinely with senior management. Maintained various corporate expense accounts and detailed facility / vehicle / account records. Key Contributions:

Coordinated and executed more than 10 community events some involving more than 120 recruited volunteers.

Led monthly professional development classes, using tactics such as presentations, lectures, role playing, and peer-to-peer idea swapping to facilitate participant engagement and learning success.

Instrumental in implementing database tracking system to monitor individual medical patients’ healthcare needs, insurance approvals / requests, and provider availability.

Played key role in suggesting and establishing improved policies and processes including key control boxes, log-in and log-out procedures, and SOPs to optimize efficiency and productivity.

Consistently ensured full compliance with local, regional, and federal regulations and policies.

Appointed team leader supervising 17 staff in recognition of superior leadership skills.

Earned recommendations to 4 meritorious promotion boards due to exceptional job performance.

Earned the coveted Recruiter Ring to signify excellence in

Education

Associate of Arts in Business Administration / Human Resources (in progress) Bellevue College, Bellevue, WA

Professional Training: Senior Leadership / Principals of Leadership, CPR/First Aid Certified- American Heart Association

Professional Affiliations: SHRM-P Member-Society of Human Resources Management, VFW Member-Veterans Foreign Wars Post 2995, Bellevue, WA, WLC Certified-Washington Liquor Control Board, SGC Certified-Snoqualmie Tribal Gaming Commission

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