SharePoint Portal Management Admin COnfiguration

Raghib Sarwer Employer: InterGlobe Technologies (CMM Level 5)

SharePoint Business Analyst/Support Analyst Ph: 971*********

Dubai Email: ******.*********@*****.***

Objective

To obtain a business analyst position in one of the esteemed organizations in the industry and utilize my business skills and experiences.

Professional Summary

Over 5 years of experience in Insurance Automobile Airlines Banking, Financial, Analytics and IT domain.

Ability to handle projects independently in SharePoint2010 and Lotus Notes Domino IBM Technology, worked with team in SharePoint 2010 implementation.

Good Knowledge of OOPS concept.

Experienced in support project

Analysis design,preparing scope documents, UML documentation

Domain Knowledge in Insurance, Finance,

Good knowledge of CMM level process for Quality Control.

Experienced in client facing and requirement understanding.

Designing and Development using Microsoft technologies (SharePoint).

Dedicated, hardworking individual with excellent team skills and communication.

Experience in customer interaction and give resolution quickly

Good abilities in project design, development and management with the organizational and supervisory skills to assure success. Delegates and monitors work to meet deadlines.

Experienced in conducting Joint Application Development (JAD) sessions, project meetings, reviews, walkthroughs, and customer interviews.

Well equipped with excellent communication and organizational skills to face clients.

Expertise in change request management and developing configuration management documents.

Experienced in developing test plans, cases, scenarios and strategies as per the business requirements to match the functional requirements and UML diagrams.

Technical Skills

Project Management Tools

Microsoft Office tools - Access, Excel, Outlook, PowerPoint, SharePoint.

Languages/Technology

C# [ 3.5]

Web Technologies

Asp.net., HTML, XML, CSS, InfoPath (basic),ASP.NET [3.5], JQuery CAML,XSLT, JavaScript, Lotus Notes technologies, Lotus Script, Formula Language.

Databases:

MS SQL Server 2008/2005, Oracle

Administration

SharePoint 2010, IIS 7.0, Active Directory, and SQL 2005 and 2008.

Server Technologies

Microsoft SharePoint Server 2010, IIS Server

Development Tools

Visual Studio (2010,2012) SharePoint designer (2010) TFS

Model

Waterfall, Agile

Architecture

3-tier architecture

Awareness

C,C++,Java, Android.

Education

•Master of Computer Application, M.C.A, University Of Pune secured 65%.

•Bachelor of Computer Application, B.C.A, Dr. B.A.M.U Aurangabad secured72%.

Experience

Client: - Emirates Airlines November 2014 – Till Date

Location: - Dubai

Role: SharePoint Business Analyst/support Anaylst

Description:

Support the existing Head Office Intranet site, the Stores’ intranet portal (with a total user base of more than 15000 concurrent users) and related Content Management applications –- customized to serve the business needs, to ensure system availability and continued seamless service for end users.

Responsibilities:

•Requirement understanding

•Solution Delivery

•design, development and management of SharePoint projects based on a solid foundation for a web content management, enterprise content services,

•Gathering detailed business and functional requirements, Validation and Implementation and Support

•SharePoint Content Migration

•Supporting the ongoing development of existing SharePoint components as well as requirements and design analysis for new components, features, and functionalities focused on providing value to the business and increasing SharePoint usage

•Architect, design and development of webparts, web security, custom SharePoint controls, and customized user interface in a MOSS 2010/2013 environment and Maintain, support, administer and upgrade existing systems and applications.

•Working in E-Mac tool, Log Parser,

•Report Generation from Oracle DataBase

•SharePoint Customization Jquery, JavaScript, Client side Object Model

•Working In various List, Library, Document Library, Content Type, SharePoint Designer, SharePoint Configuration, Client Interaction,

•Deliver the Solution Within SLA

•Support the existing Head Office Intranet site, the Stores’ intranet portal (with a total user base of more than 15000 concurrent users) and related Content Management applications –- customized to serve the business needs, to ensure system availability and continued seamless service for end users.

•Manage end user expectations, carry out Offshore and Onsite team co-ordination by leading a team of executives remotely and reporting to the Project/ Business Manager, maintain a steady support framework and also perform Knowledge and Configuration Management activities.

• Liaise with multiple service partners and IT vendors, located at segregated locations worldwide, for project development and maintenance activities so as to provide seamless services to the client.

• Work directly with different user groups to understand and investigate the existing business systems, identify options for improving these, gauge the relevant business users’ expectations, form the appropriate action items thereby, formally carry out Requirements Gathering, analyze and propose corresponding designs and solutions and cascade these into new enhancements to the existing software infrastructure via change requests or small/medium/regular sized projects.

•Provide estimates, create work-orders and associated project management activities; prepare functional and technical specifications to bridge the business requirements with the use of IT.

Environment/Tools:

SharePoint 2010, SharePoint designer 2013, Oracle Database, Jquery, HTML, CSS, C#, ASP.net,

Client: - Mahindra and Mahindra Fer2014 – Nov 2014

Location: - Mumbai

Role: SharePoint Developer and Analyst

Description:

Mahindra Rise is all about accepting no limits, thinking alternatively and driving positive change. These stories are about people who work with us, incidents that happen in our organizations and all over the world...the stories are about people, some of whom we know, some we have heard of...people who endeavor to Rise every day.

Responsibilities:

•Requirement gathering for the application, discussion with business user

•Creating List and customizing the list, list validation using JavaScript and jQuery

•Creation of Custom Content Types, and Custom List creation using VS 2012

•Working on Server object Model

•Creating custom visual web part, crating module for CSS, JavaScript and Images for the solution

•Writing JavaScript for control validation

•Used Dynamic Caml Query to retrieve the listiem

•Preparing test cases for the application

•Creating JQuery and java scripting for new form validation for auto generated ID for application.

•Creating Sql database and Table to connect with system.

•UAT deployment and production deployment

• User training to use the application

•Creation of Custom Content Types, and Custom List creation using VS 2012

•Creation of visual webpart, Event Receivers,Custom Content Types,Taxonomy Term Sets.

•Creating the Custom Master Pages with code behind and Page Layouts Template with the help of VS 2012 and C#.

•Creation of application pages and control templates.

•Working on Server object Model

•Working on Content Query webpart and JavaScript validation.

•Creation of WCM – Web Content Management Application.

•Bug testing, creating test cases

•Prepare deployment document, deployment WSP on UAT as well Production

•Requirement gathering with business user and give them solution on deadline.

•Experience in troubleshoot the real time production issue and escalation.

•Experienced in outstanding customer interaction skill due to excellent communication skill oral as well as written

•Able to troubleshoot real time issue with the regular client interaction

•Able to coordinate with third party team like Microsoft to discuss on issue.

•Very strong communication with written as well as verbal to enjoy the work as SharePoint consultant

Environment/Tools:

SharePoint C#, asp.net 3.5, SharePoint 2010, VS2012, SQL Server 2008 r2, SharePoint Designer 2010, JQuery, JavaScript.

Client: - IDBI Federal Life Insurance Dec 2012 – Jan 2014

Location: - Mumbai

Role: SharePoint Support Analyst

Description:

This project is created for client name IDBI Federal Life Insurance ( The main purpose of this project to keep information of insurance product for end user, Maintain document depository for IRDA regulatory, to keep maintain, product information, payment, Gsec rates, incomsurance rates, press release, etc. (i.e Track your Nav) etc

There was six portal was for IDBIfederal life insurance for different purpose.

Agency Portal: This is user by insurance broking agent over India

Banca Portal: This portal used by Bank employee all over India.

Support Portal: This Portal used by customer care executive

Customer Portal: this used by end user to see and generate his/her premium statement, unit statement etc.

Pulse Portal: this is for internal employee for IDBIFederal life insurance

Responsibilities:

•Optimizing the Page performance and complete SharePoint Application.

•Working As SharePoint Consultant alone resource at onsite premises to handle Six Portal, if bug, enhancement, escalation, development, production issue transpire, I was the single point of contact to respond the top level management.

•Using Google Analytics, Web Master to enhance the page performance of the portal

•Managing all admin related work user permission, site permission

•Updating content of the pages according to the client requirement

•Solution deployment, Content Deployment using PowerShell.

•Client interaction to developed the solution

•Working on creating list library, Document Library webpart

•Experience to handle escalation fired by client at real time

•Working on Insurance Product launch as per the deadline for the client and business need.

•Experience to give Project demonstration to the client and giving training to user as well

•Experience in complete customization and Branding of SharePoint portal sites. This includes Creation of Various Custom Designer Master Pages from scratch to override the traditional Look and Feel of SharePoint.

•Working on complete SharePoint Out of Box functionality.

•Responsible for managing six SharePoint portal at client place.

•Experience installing, configuring, migrating, optimizing, and administering the Intranet and Extranet SharePoint 2010 Farm.

•Strong communication skills, and enjoy working in a collaborative team environment and with end users and client as well.

•Responsible for providing hands-on technical support of SharePoint Functionality.

•Experience integrating and managing Project Server, Records Management Center, Business Process Management, InfoPath form and Performance Point Services with SharePoint 2010.

•Experience interfacing with SQL Server to retrieve data that for analytical purpose.

•Responsible to move the data from UAT server to Production Server.

•Managing and troubleshoot the ETL running on the schedule responsible to enable and disable according to business need.

•Technical discussion with the client if any change request are needed and then forward all information to the developer and the top level management.

•Ability to troubleshoot error on the Portal that fired by the client at the real time.

•Ability to give quick resolution and service to the client.

•Responsible to move the content/Data from UAT environment to production server to run the specific job

•Ability to troubleshoot the online payment issue and also find the route cause for the same.

•Ability to fix the bug at development server and accordingly deploy the solution for the same.

Environment/Tools:

Sql 2008 R2, SharePoint 2010, SharePoint Designer,

Client: - SKF Dec 2011 – November 2012

Location: - Pune

Role: Software Engineer

Description:

Purpose of the APQP+ is to produce the product quality plan to support development of the product or service for customer satisfaction APQP+ is an attempt to provide a common path and synchronization of product development activities. APQP+ systems will manage the document repository, Centralized Information Management, Automated workflow for reduce the time delay and many more.

Responsibilities:

Requirement gathering and analysis, Coding, designing, implementation, support.

Environment:

Notes/Domino-6.0, Lotus Script, Formula Language, HTML,CSS, Java Script

Work Experience

current Organization

Emirates Airlines Nov 2014 to till Dubai India

Previous Organization

Prosares Solution Pvt. Ltd 1st Dec 2012 to 26 Oct 2014. Mumbai India

Previous Organization

Alriche software Solution Pvt Ltd. 15th Dec 2011 to 21st Nov 2012. Pune India

Extracurricular Activities

•Participating in C&C++ competition in Tom Patrick institute computer & Information technology Aurangabad

•Participating in Blood donated camp in Acharya Anandrishji Pune Blood Bank

•Passed the certificate ‘A ‘ Examination held in 2000 Authority of Ministry of Defense, Government of India

•Certificate Awarded by PAI International Center For Management Excellence Pune on “PICME Quiz Bowl” 2009

•Participated “Technology Based Examination in Aptitude” held by Poona Institute of Management Science & Entrepreneurship 2009.

•Participated “Aptitude Test” held by Modern college Engineering Pune 2010”.

Awards of Excellence

•Awards 30000.00 course fees-Merit -Cum Means Based Scholarship. New Delhi, 2010 And 2011 to Merit Cum Means based Scholarship given by central government of India.

•Diploma in Java - National Recourses Center of Advance Computing Training (C-DAC). Pune, 22nd March 2010 to 20th August 2010. The IT and Training Program is under the free coaching and allied Scheme by Ministry of Minority Affairs, Government Of India

•Marital Status : Single

•Hobbies: Reading books, Travelling and Acting.

•Language Known : English Urdu and Hindi

Passport No:H5149693 valid till: 12/05/2019

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