Sales Manager
Resume:
Charles Joseph Floyd
**** ***** ***** **** 912-***-****
Blackshear, GA 31516 E-mail: **********@*****.***
QUALIFICATIONS
Five years’ experience in parts management and sales; responsible for planning, executing and evaluating operations, budget and personnel
Over 12 years successful experience in management and 4 years in supervisory capacity
Adept with training/retraining personnel at varying levels of experience & communicating expectations and goals
Over 26 years in depth experience in automotive, commercial, and industrial service and repairs with both gasoline and diesel engines
Proficient with handling multiple tasks simultaneously and following through to completion
Competent to work in both a team and individual environment with minimal supervision
Qualified in Motor All Data, Carsoft, and Maxis (Matco product) diagnostic software
Knowledgeable of many office software programs including Microsoft Word, Excel, Access, Outlook, Quicken, and Mitchell1
Skilled with hydraulic lift systems, port-a-power units, pneumatic hand and specialty tools, fuel injection equipment, Robin Air AC recovery systems among many others
PROFESSIONAL EXPERIENCE
General Manager 2010 – Current
Don’s Eurohaus Blackshear, GA
European Automotive Service & Sales
Responsible for coordination of day-to-day operations including scheduling, vendor & customer relations, estimates, inventory management, and cash flow
Conduct computerized and hands-on diagnostics of mechanical and electrical systems
Facilitate repairs and routine preventive maintenance (fluids checks/replacements, lubrication checks, tire mount/balancing, etc.) on numerous vehicle types at factory recommended intervals
Carry out major overhauls for the total rebuild/replacement of gasoline and diesel engines, transmissions, drive train, pneumatic and hydraulic brakes, etc.
Identify alternate resources for repairs and overhauls including external fabrication, internal development, and/or after-market suppliers
Owner/Operator 2004 - 2010
Joe’s German Select Auto Works Blackshear, GA
European Automotive Service & Sales
Responsible for coordination of day-to-day operations and including scheduling, vendor & customer relations, estimates, inventory management, and cash flow
Direct multiple technicians and office personnel in carrying out assigned jobs, daily duties, and special projects
Assess long-range needs for diagnostic and mechanical tools, equipment, and technical information
Oversee technician training and certification processes (ASE)
Schedule repairs and routine preventive maintenance on numerous foreign and domestic vehicles at service specific intervals
Supervise major overhauls for the total rebuild/replacement of gasoline and diesel engines, transmissions, drive trains, pneumatic and hydraulic suspension systems, brakes, etc.
Research available alternatives for secondary factory replacement parts.
Sold to Don’s Eurohaus
Service & Parts Manager 2001 - 2004
Waycross Mitsubishi Waycross, GA
Automotive Dealership & Service Center
Supervise daily shop operations and technicians
Manage inventory of parts division to assure availability when needed
Schedule preventive maintenance and extended repairs/overhauls
Evaluate needs for shop equipment, tools and supplies
Perform necessary service and repairs for Mitsubishi vehicles
Troubleshoot computer-diagnosed and visually located faults
Correct vehicle body defects/damage from repair/replacement through repainting/finishing
Hydraulics Specialist / Assistant Parts Manager 1999 - 2001
Ace Equipment Company Blackshear, GA
Hydraulic Equipment Manufacturer
Conduct daily parts inventory and min/max assessment for external sales and internal production requirements
Perform annual full inventory for Ace Equipment and parent company, Ace Pole Company, in coordination with Parts Manager
Manufacture E-Z Loader hydraulic systems for Refuse vehicles with aerial booms
Repair and rebuild hydraulic cylinders, valve bodies, valve banks, PTO systems, etc.
Troubleshoot pre- and post-manufacture hydraulic systems
Identify quality issues in production
Isolate problematic processes in manufacture and customer use
Perform stress tests on hydraulic systems for failure rates
Install electrical systems for secondary refuse trailers
Fabricate and install pneumatic, hydraulic, and electric brake systems
Mount, repair, and/or rebuild hydraulic and electric boom drive motors
Refuse Boom Manufacturer
German Mechanic 1997 - 1999
Gene Broadwell Motor Cars Inc. Brunswick, GA
Automotive Dealership & Service Center
Perform preventive maintenance on Mercedes, BMW, and Porsche vehicles
Conduct repairs to engine, transmission, and drive train systems
Administer technical and safety related inspections
Troubleshoot mechanical and electrical faults for repair estimates
Carry out vehicle front-end alignments, mount/balancing of tires, etc.
Maintain parts and shop equipment inventory
General shop up-keep
Parts Sales Representative 1996 - 1997
Advance Auto Parts Waycross, GA
Automotive Supply Company
Responsible for keeping the sales floor area well stocked with merchandise according to company planograms or displays
Complete sales preparation and greet customers on the sales floor
Auto Transport Technician 1993 - 1994
Centurion Auto Transport Jacksonville, FL
Auto Transport Company
Complete routine maintenance services on auto carrier tractors/trailers
Ensure DOT compliance through detailed inspections of carriers
Repair, tear down and rebuild hydraulic cylinders for lift ramps
Maintain air brake systems on over-the-road tractors
Monitor and replenish on-hand service parts inventory and order lead time
Operate fuel station and perform fast track readiness measures
Bradley Fighting Vehicle Technician 1988 - 1996
United States Army Hinesville, GA
Military (4 years active duty / 4 years inactive reserve)
Perform maintenance on combat tracked, armored personnel carriers (i.e. M113, M109A6, M11525A1)
Troubleshoot and diagnose malfunctions and perform maintenance on direct support vehicles
Repair, replace or fabricate body, mechanical, electrical, and hydraulic components on all combat tracked, armored, and wheeled support vehicles
Maintain operational readiness in field combat theater for weapons systems, radar, and power packs (generators)
Military equivalent of CDL Class A driving license
EDUCATION & PROFESSIONAL TRAINING
ASE Certified 2004 - 2010
Mitsubishi Electronics Certified 2002
Business Administration Focus 1994 - 1997
Waycross College, Waycross, GA
US Army Armor School (mechanical vo-tech training program) 1988
Fort Knox, KY
REFERENCES
Teddy Solomon
Alma Telephone Company
407 W 11th St
Alma, GA 31510
David Lee
D.L. Lee & Sons Inc.
P.O. Box 206
Alma, GA 31510
Richard Johnson
512 Chapman St.
Blackshear, GA 31516
Contact this candidate