Sarah Perez

Revenue Cycle Professional

V

ersatile and highly qualified executive healthcare leader offering 20+ years of experience in Hospital Revenue Cycle Management, Accounts Receivables Reimbursement and Patient Access. HFMA Certified Revenue Cycle Representative with a solid background in managing projects ranging from Interim Patient Account Management to operational audits and reviews. Progressive, decisive, and innovative, highly valued for expertise interpreting corporate vision and strategy, translating objectives into actionable plans, and providing decisive leadership to multi-functional staff. Articulate and persuasive with exceptional communication and training skills, able to effectively relate to everyone on any level.

KEY STRENGTHS

Revenue Cycle Management

Medical Billing & Collections

Patient Access Operations

Project Coordination

Process Improvement

Staff Training/Development

Process Collaboration

Team Building

Understanding of several A/R systems, including table builds,

conversion preparation/testing

Decisive/Focused/Analytical

PROFESSIONAL EXPERIENCE

XTRA Department, Inc. Santa Fe Spring, CA 2010 - Present

Director of Operations

Responsible for coordinating the collection of accounts receivable for several clients.

Implement training programs that encompass accurate billing, effective telephone and collection techniques as well as submission of successful appeals.

Train employees on managed care contract interpretation, enabling the staff to accurately calculate and collect expected reimbursement.

Develop policies and procedures to ensure operational consistency resulting in prompt and accurate recoveries.

Provide operational recommendations to clients if reimbursement issues or negative trends are noted.

Prepare statistical reports for clients as requested.

Build record layout interfaces to ensure accurate and concise account uploads and data downloads.

Presented Workers’ Compensation Seminars for AAHAM and HFMA.

ADDITIONAL EXPERIENCE

Perez Business Services Independent Revenue Cycle Consultant 2000 - 2010

EDUCATION

East Los Angeles College Associate of Science

HFMA Certified Revenue Cycle Representative

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