Customer Service High School
Resume:
JACQUELINE GONZALEZ
Objective:
To obtain an entry level position where I can utilize my skills to professionally serve to customers in a polite manner I will continue my education and expand within the company.
Foxconn: Assembly/Order puller/ inventory June 2011 to March 2012
I will assemble chassis and hard drives and scan the serial number to each chassis and hard drive each customers have different serial number so I always have to double check that’s the right number to the material we are scanning. I also pull orders for the guys in the warehouse and whenever we are slow we do inventory and make sure we have everything in stock.
Foxconn QA/ Customer Service May 2013 to June 2014
I inspect and make sure everything the customer requested is correct on the material he/she requested,I check on my computer make sure the labels are in the correct place on the material. I check the serial numbers from the material and make sure it’s the right serial number for that customer and when I’m done checking and making sure everything the customer order is correct. I check the material that it’s not damaged and not scratched an I'll put it on my excel file an put as good condition ready for shipment an if it does have a scratch or any damages I have to report it to my supervisor and write a paper report about the issue and I have to write it down on my excel file as well that we couldn’t ship the material out. I would get on word and write down all the customer names and their shipment dates.
I would introduce myself and attend the customers in person or by phone, I’ll tell the customers the cost of their material they order and I will answer all their questions in a polite manner.
Mat Construction June 2014 to September 2014
I would clean and pick up all the left over chi rock the construction workers don’t use no more and throw it in the trash dump outside the building, I will clean restrooms, vacuum, sweep offices and make sure everything was clean for the customers.
PTG October 2014 to February 2015
I would make sure the cellphone cameras worked good an if the camera lends focuses and not have a blur view.
Mat Construction February 2015 to December 2015
I will help my supervisor organized paper work and I would also vacuum offices and clean restrooms.
EDUCATION: Cypress Ridge High School, Graduated 2011 Diploma.
SKILLS: Organization skills, Fluent in Spanish and English, Computer Skills Excel, Word, Microsoft Good communication skills, team player, Quick Learner.
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