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Executive Operations Manager

Location:
Tallassee, AL, 36078
Salary:
150000
Posted:
November 10, 2016

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Resume:

Dane Campion

** ***** ****** * ***********, Alabama 36078-2042 Ú Telephone: 334-***-****

Email: acxghk@r.postjobfree.com Ú Linkedin: https://www.linkedin.com/in/danecristiancampion

VP of Enterprise Program/Project Management – Defense/Transportation Sectors

BS (Industrial Technology), AS (Engineering Management), Senior Enterprise Program Manager, with more than 20 years of program leadership experience in designing, fabricating, installing, maintaining and upgrading critical applications and software packages for back/front-end environments that consistently converted project/program intent into deliverable, tangible results for organizations such as: Serco, Inc. North America, TransCore/United Toll Systems, and Science Applications International.

Most recently, serving as Site Operations Manager - Northern Virginia for Serco, Inc. North America in Fairfax, Virginia with responsibility for managing 150 employees across 5 functional 7/24/365 departments (safety service patrol, 911 emergency and non-emergency dispatch, intelligent transportation systems maintenance, signal operations center, and network operations center, which included managing facility asset control and upgrade projects) for a KPI-base contractor program for the Virginia Department of Transportation (VDOT). Current holder of Public Trust Risk & ASI/CII Security Clearances.

Areas of Expertise

Defining Service-Level Agreements

Managing all Phases of a SDLC

Installing & Testing Software Components

Exceeding Performance Metrics

Building & Leading High-Performance Teams

Conducting In-Depth Client Needs Assessments

Strict Adherence to Quality Assurance Standards

Implementing Data/Network/Cyber Security Initiatives

Career Highlights

Recruited to turnaround the largest VDOT district operating under multiple contract cure notices and the looming threat of the company being found in contract default for each of the five KPI-based service areas. Consequently, led a team consisting of local/regional and state-wide PMOs that resulted in a 65-point recovery plan with the overall schedule completed within a 6-month period, resulting in each of the KPI service areas returning to acceptable contract levels with changes applied to the remaining 4 districts, customer relations restored and contract default averted.

Contracted by client to recruit and manage a multi-function staff and build out a new project facility established as the local offices for firm’s first 2 contracted systems in the Americas. Successfully managed project to achieve budget, schedule, and performance objectives with contract extended to establish a Program Management Center of Excellence for all current and future projects in both North and South America.

Entrusted by VT Milltope senior management with simultaneously managing multiple production and quick-turn R&D DoD projects in support of business development activities, which proved instrumental in the division meeting the $130 million corporate sales goals from 2008 to 2012.

Served as Program/Technical/Quality Manager on 11 highly successful multi-million-dollar Science Applications International Corporation (SAIC)/TransCore Division national and international system integration projects (project proposal through final system acceptance). Played a key role in establishing this SAIC startup company as a Toll Systems Integrator and the overall industry leader in the ITS /Tolling industries.

What Others Say

"I had the pleasure working with Dane for several years on the Austin Central Texas Turnpike Project where I found him to be a very detailed oriented and experienced professional. He was responsible as my supervisor, for my training in toll systems installation, and was an excellent source of knowledge and support regarding the implementation, material construction, and safety aspects leading to the successful deployment of three toll projects in Austin, Texas."

...Dale Carter, Engineering Manager at United Toll Systems/TransCore

"Dane was loyal to his boss and dedicated to satisfying the customer. He would accept a tough assignment, overcome some significant obstacles and see it through to it successful completion. Dane is a "take charge" individual who has the management skills to do whatever it takes to get the job done successfully."

...Bruce Rogers, VP - San Diego Tech Center at SAIC/TransCore

Dane Campion

Page 2 ç Telephone: 334-***-**** Email: acxghk@r.postjobfree.com

Key Areas of Competency

Multi-Platform Integrations

Maximizing Industrial Technology Investments

Technical Evaluation & Selection

Managing & Executing Data Center Migrations

Managing Startup/Turnaround Situations

Utilizing Benchmark & Best Practices Techniques

Creating a Shared Program/Project Management Vision

Dispute/Conflict Resolution & Root Cause Analysis

Professional Experience & Accomplishments

Serco, Inc. North America Ú Fairfax, Virginia Ú 2015 to 2016

(Serco delivers exceptional services across six distinct market segments: Acquisition and Program Management, Program Management for the Department of Defense, Economic Cost Analysis, C4ISR, Healthcare Support Services, Transportation)

Site Program/Operations Manager - Northern Virginia (NOVA) – Scope of duties consists of the development and management of a strategic stakeholder plan and the day-to-day leadership and coordination of the program of the program and delivery of agreed outcomes. Provided project and operational management of the Serco and subcontract (SWAM) personnel administering the VDOT Northern Regional Operations.

Staffing - Accomplished human resource retention objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.

Service Level Agreements - Achieved contractual operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.

P&L - Met regional financial objectives by forecasting requirements; preparing an operational budget; scheduling expenditures; analyzing variances; initiating corrective actions.

Ownership - Enhanced department and organization reputation with VDOT by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Daland Consulting, Inc. Ú Tallassee, Alabama Ú 2012 to 2015

(Program Management consulting services for Transportation and Defense industries)

Founder & President (2012-Present) – Responsible for securing and managing clients such as: Kapsch TrafficCom - LBJ Expressway and North Tarrant Expressway, Dallas, Texas; 3M - Elizabeth River Crossings, Portsmouth, Virginia; and Electronic Transaction Consultants Corp - Harris County Toll Road Authority (HCTRA), Houston, Texas.

Regional Program Manager – Primary program management consulting services focused on clients’ programs/projects managing all phases and related activities associated with the implementation of assigned regional project solution, proposal presentations, project planning, risk management, customer management, contract management, sub-contract management, project execution and project shutdown.

Manage Customer Expectations - This client’s first USA-based system integration project had failed to obtain Substantial Completion by the contracted date. Was contacted by client to take over management of the project and to develop/negotiate a recovery plan and associated revised baseline schedule. Customer accepted plan and contract amended to reflect new schedule, circumventing issuance of a cure notice and contract default. Substantial Completion and Final Completion milestones were completed per schedule.

Program Management Center of Excellence - Contracted by client to recruit staff and manage a multi-function staff and build out a new project facility established as the local offices for firm’s first two contracted systems in the Americas. Successfully managed project to achieve budget, schedule, and performance objectives; contract extended to establish a manufacturing Center of Excellence for all current & future projects in both North & South America.

VT Miltope Ú Hope Hull, Alabama Ú 2008 to 2012

(Manufacturer of rugged computers and peripherals for military, industrial, and commercial applications)

Senior Operations Manager, PMO EVM Controller – Charged with managing product lines of laptop, tablet, and handheld rugged computers. Reported performance metrics to division executive, prime contractor and DoD customers. Additionally, administered prequalification audits of potential suppliers and subcontractors as well as monitoring supplier quality performance.

Innovation - Introduced new rugged tablet product line into rate production after completion of extensive environmental and EMC qualification testing (MIL-STD-810/461).

Program/Product Management - Simultaneously managed multiple production and quick-turn R&D projects in support of business development activities.

Requirements Analysis - Led development for a new body worn handheld device, where the final product met all specification requirements and DOD customer’s compressed schedule. This new PDA-sized ruggedized product will support both Blue Force Tracking and Situational Awareness needs for the individual war fighter.

Change Agent - Introduced EVM tools to company and trained management and cross functional project teams in EVM use and benefits. Coordinated with Product Line Managers, Program Managers, and Principle Engineers in developing and maintaining division’s Integrated Master Schedule.

United Toll System, LLC Ú Wetumpka, Alabama Ú 2001 to 2008

(Company designs, develops, and deploys open road tolling systems to tolling authorities in the United States)

Chief Technology Officer, Director of Engineering, Program Management – Responsibilities included directing phases of design, manufacturing, integration and field implementation of firm's state-of-the-art design and manufacturing facility.

Business Development - Executive Management Sponsor on highly successful Systems Integration business expansion from local to national/international customer base with $120M annual revenues.

Intellectual Property - Team Leader of multiple patent/patent pending design teams for vehicle detection and classification. Principal researcher and preparer of new product patents and patented designer for a dual coin processor automatic coin machine.

Project Management/Quality Assurance - Program/Technical/Quality Manager on 15 multi-million dollar national and international systems integration projects (proposal through final system acceptance).

Operational Efficiency/Customer Service - Facilitated high speed/high rate vehicle testing and review of system reports, resulting in final customer acceptance of the systems’ H/W and S/W at the company test facilities and at the customer’s mainline and ramp toll plazas, customer service centers, and violation processing center.

Prior 2000 Professional Experience

Science Applications International Corporation Ú La Jolla, California Ú 1993 to 2000

Director of Design and Facilities Engineering, Program Manager QA Program Manager

General Dynamics/Convair Division Ú San Diego, California Ú Group Engineer, Program Manager Ú 1984 to 1993

Singer/Librascope Division Ú Glendale, California Ú QA Program Manager Ú 1983 to 1984

Academic Credentials & Professional Development

BS, Industrial Technology, San Diego State University, San Diego, California

BS, Engineering Management, US Air Force Academy, Colorado Springs, Colorado

Endorsements

Dane is extremely conscientious to make sure that as Program Manager all functions of the toll system are operating properly. He always maintained pride in his and the firm's effort to produce a high quality toll system.

As an example of his dedication to detail, he spent an entire four-day holiday weekend during initial opening in the Operations Center, sleeping only a few hours each day at the facility. A few years later, he demonstrated these same leadership skills at another Virginia toll road.

It is understandable that he was named the Chief Technology Officer, a position that he was well qualified to handle.

...Norm Chabot, Sr Client Representative at PBS&J



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