Customer Service Microsoft Office
Resume:
Objective
Seeking opportunity as an employee by using stellar problem solving skills and excellence in delivering customer services in order to ensure recurring business for the company as well as gaining growth and knowledge by applying it to my everyday life.
Experience
Montclair Art Museum January 2009- June 2010
Prepare school tours
File papers
Answer phone calls
Schedule group visits
Levis Strauss April 2012-July 2012
Operating a cash register
Operate a fitting room
Folding and Sizing clothes
Making returns
Target July 2010- July 2014
Making returns
Operating a cash register
Collecting abandonment
Training new team members
Preparing food
Zoning shelves
Damaging items
Swissport/ United Cargo May 2014 – Current
Warehouse office agent
Clerical work
Cash handling
Data capture
Domestic and International Imports
Total Airport Services (EWR) November 2014 – March 2015
AMS Agent via air
Sends message for clearance to customs in regards to shipments being imported into the United States
Notifies broker once shipment is ready to be transmitted for customs clearance
Checks port of arrival codes
Checks manifest for three major airlines
Knows airport codes both domestic and international
United States Postal Services March 2015 –March 2016
Mail handler
Scanning parcels
Bundle Mail for delivery or transportation
Deliver mail to residences by walking/driving
Holding mail for customers who are away from delivery locations
Delivering certified letters
Education
Immaculate Conception, Montclair New Jersey September 2007-June 2011
GPA: 3.2/4.0
Basketball (1 year), Softball(3 years), giving groups, art club
Kean University, Union New Jersey September 2011 – present
Psychology Major: BA
Anticipated Graduation date: 2015
GPA:2.9/4.0
Skills
Microsoft Office, Communications, Interpersonal Skills, Flexibility within job environment, Customer Service, Cash Sales, Reliable, Solid Work Ethic
References
Maria Dorsey : Mentor
United Cargo (EWR)
Tysha Parker: Former co-worker
U.S Postal Services
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