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Customer Service

Location:
New Jersey
Posted:
November 10, 2016

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Resume:

Renee Moulton

Rahway, NJ

acxggm@r.postjobfree.com - 908-***-****

A data entry position within professional environment providing opportunity for growth and career advancement.

Authorized to work in the US for any employer

WORK EXPERIENCE

Hostess/Cashier/Waitress

Reo Diner - Woodbridge, NJ - 1992 to Present

Greeted and escorts guests to tables, and provided menus. Answered phones. Assigned work tasks and coordinated activities of dining room personnel to ensure prompt and courteous service to patrons. Adjusted complaints of patrons. Resolved customer complaints regarding food service. Trained workers in proper food preparation and service procedures. Processed and issued paychecks to employees. Verified attendance, hours worked, and pay adjustments and posted information onto designated records. Compiled employee time, production, and payroll data from time sheets and other record. Worked the cash register,credit card machines,fax, and copier. Recorded employee information, such as exemptions and insurance coverage to maintain and update payroll records.

Travel Agent

Gullivers Travel - Woodbridge, NJ - 2001 to 2003

Planned, described, arranged, and sold itinerary tour packages and promotional travel incentives offered by various travel carriers. Provided customer with brochures and publications containing travel information, such as local customs, points of interest, and foreign country regulations. Printed and requests transportation carrier tickets, using computer printer system and system link to travel carrier. Conversed with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required. Receptionist/Manager

Tropic Isle Tanning - Linden, NJ - 2000 to 2001

Explained nature and cost of services and facilities available, demonstrated use of equipment, and answered customer inquiries. Proven ability to handle large volume calls in a professional and courteous manner. Operated cash registers and computer input applications. Involved with all aspects of customer service and order entry including solving problems, answering questions, and working with customers to ensure fantastic service. Visited and set up new accounts for clients and quoted prices. Cruise Consultant

Cruise Value Center - East Brunswick, NJ - 1998 to 2000 Planned, described, arranged, and sold cruise packages and promotional travel incentives. Provided customer with brochures and publications containing travel information, such as local customs, points of interest, and foreign country regulations. Printed and requests transportation carrier tickets, using computer printer system and system link to travel carrier. Conversed with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required. Cash/Cook/Asst.Manager

Toms Deli - Rahway, NJ - 1997 to 1998

Cooked items from short order menu. Cleaned and portions, and cut and peeled various foods to prepare for cooking and serving. Prepared variety of foods according to customers' ordered and instructions of superior, following approved procedures. Maintained menu, including determination and scheduling of daily specials and monthly promotional campaigns. Received, issued, and took inventory of supplies and equipment, and reported shortages to designated personnel.

Receptionist

Cranbury Veterinary Hospital - East Brunswick, NJ - 1996 to 1996 Prepared patient, medications, equipment, and instruments for surgical procedures, using specialized knowledge. Proven ability to handle large volume calls in a professional and courteous manner. Operated cash registers and computer input applications. Answered and directed general calls. Provided general office support by typing documents, filing reports, and entering data. ATM Teller

Bankers Savings - Edison, NJ - 1996 to 1996

Removed deposits from automated teller machines and night depository, and counts and balanced cash in them. Received checks and cash for deposit, verified amount, and examined checks for endorsements. Composed, typed, and mailed correspondence relating to discrepancies, errors, and outstanding unpaid items. Entered customers' transactions into computer to record transactions and issued computer-generated receipts. Receptionist

GoGo Worldwide Vacations - Parlin, NJ - 1992 to 1995 Proven ability to handle large volume calls in a professional and courteous manner. Handled all travel agents' special requests and air deviations. Provided customer with brochures and publications containing travel information, such as local customs, points of interest, and foreign country regulations. Assisted other receptionists and travel agents. Stuffed envelopes and addressed, stamped, sorted, and distributed mail, packages, and other materials. Answered telephone, responded to requests, delivered messages, and runs errands. Operated office machines, such as photocopier, telecopier, and personal computer. Sales Person

Merry Go Round - Woodbridge, NJ - 1992 to 1992

Recommended, selected, and obtained merchandise based on customer needs and desires. Greeted customer upon arrival. Ticketed, arranged, and displayed merchandise to promote sales. Fitted and assisted customers in trying on merchandise. Cleaned shelves, counters, and tables. Front Desk Clerk

Howard Johnsons Hotel - Clark, NJ - 1990 to 1992

Greeted, registers, and assigned rooms to guests of hotel and motel. Made and confirmed reservations. Transmitted and received messages, using telephone and telephone switchboard. Answered inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Computed bill, collected payment, and made change for guests. Issued room key and escort instructions to bellhop. Date-stamped, sorted, and racks incoming mail and messages. EDUCATION

Sayreville War Memorial High School - Parlin, NJ

1989 to 1993

Certificate in Travel & Tourism

Middlesex County College - Parlin, NJ

1993



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