Administrative Assistant / Microsoft Office

Summary

Quality-focused Administrative Assistant committed to approaching administrative tasks with tenacity and attention to detail. An office professional who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale. A visionary and result- driven that will offer a desire to succeed in a fast pace environment to make a difference and improve the overall efficiency of your Company. Highly effective at creating and maintaining good customer relations and generating ongoing business.

Highlights

Microsoft Office 360(Outlook, Word, Excel and PowerPoint)

Internet Research

Ability to multi-task and be flexible to changing priorities.

Professional demeanor and proactive approach.

Excellent written and oral communication skills.

Self-motivated with ability to work in a team atmosphere

Strong self-Management.

Sense of responsibility with an ability to be extremely organized

Demonstrates a high level of commitment to client services

Ability to work independently

Strong work ethics

Ability to maintain a high level of confidentiality.

Highly effective at creating and maintaining good customer relations and generating repeat business

Accomplishment

Cultivated excellent long term relationships with clients and students maintaining ongoing communication and facilitating solutions to address concerns.

Coordinated work flow among staff. Prioritized and delegated tasks, motivation and direction to create a positive work environment.

Provided initial contact to clientele, responding quickly and diplomatically to client concerns to ensure superior services and satisfaction.

Greeted and registered visitors and clients while keeping a professional and energetic social tone.

Answered and managed incoming and outgoing calls while recording accurate messages.

Experience

ORA Group International (Jersey City, NJ)

Verizon Account Manager October 2016 to Present

Responsible for creating and serving a client base for International Marketing Group

Developed skills in direct Business to Business sales.

Established a client base, independent work habits and quotations.

Developed skills in all aspects of competitive business to business sales including prospecting, fact finding, detailed product information, Presentation, closing and territory management.

Alpha Train (Union, NJ)

Administrative Assistant June 1997 to Dec 2005

Answered and managed incoming and outgoing calls while recording accurate messages.

Greeted numerous clients per day, including VIPs and vendors.

Maintained a clean reception area, and associated areas in office.

Registered and screened all visitors and directed them to the correct employee or office.

Helped distribute employee notices and mail around the office.

Opened and properly distributed incoming mail.

Directed guests and routed deliveries and courier services.

Managed office supplies, vendors, organization and upkeep.

Education

St. Charles High School (1989-1991)

High School Diploma Arima Senior Comprehensive High School (1992)

Certificate in Business Technology Essex County College (1995-1997)

Skills

Self-motivated

Microsoft Office Suite (Word, Outlook, Excel, PowerPoint)

Highly organized

Excellent communication skills

Strong Self- Management

Ability to maintain a high level of confidentiality

Strong code of ethics

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