Customer Service Microsoft Office

Kevin Melara

Outgoing student that has excellent customer service skills

Houston, TX

*****.********@*****.*** - 832-***-****

WORK EXPERIENCE

Assistant Manager

Texan Auto Sales - Houston, TX - May 2014 to Present

• Assistant Manager

• Used car salesman

Assistant Manager

Bill Dee's Auto Salvage - Houston, TX - May 2013 to Present License Auto Parts Salesman

• Cashier: Receivesall forms of payment

• Bookkeeping: Keeping track of all sales, expenses and payments

• Helped with inventory of all vehicles entering and leaving the establishment. This includes, marking the incoming cars with a tag number, imputing the cars VIN number and features into an Excel sheet for later input into the system

• Delivered parts to customers around the Houston area when needed

• Managed online sales for the company

• Increased 20% of companies profit from online sales

• Constant usage of Microsoft Office Excel, Word, PowerPoint, and Outlook EDUCATION

Bachelor in Criminal Justice

University of Houston at Downtown - Houston, TX

August 2014 to Present

Bachelor (transfer) in Criminal Justice

University of North Texas at Dallas - Dallas, TX

2013 to 2014

High School Diploma

North Houston Early College High School - Houston, TX August 2009 to May 2013

Associate in Applied science

Houston Community College - Houston, TX

August 2009 to May 2013

SKILLS

● Experience with Microsoft Office (Power Point, Word, Outlook and Excel) ● Fluent in both Spanish and English ● Adapts quickly to new environment and represents strong leadership ● Three years of excellent customer service skills (3 years)

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