***********@*****.***
Casey Schmidt
Excellent organizational and planning skills
Detail-oriented
Strong problem solving skills
Ability to multi-task and work in a fast paced environment
Committed to exceptional customer service
EDUCATION
POLK STATE COLLEGE LAKELAND, FL MAY 2014 – MARCH 2016 Currently pursuing school in Houston
PROFESSIONAL EXPERIENCE
CATHEXIS OIL & GAS – TX AUGUST 2016 – OCTOBER 2016 Receptionist
Greeted visitors and directing to the right department
Answered all incoming calls and handle caller’s inquiries
Maintained a sufficient record of office and mailing supplies
Picked up and delivered mail to each department along with packaging
Coordinated the repair and maintenance of office supplies
Kept kitchen and board rooms meeting ready at all times
Used Microsoft Word, Microsoft Excel, and Microsoft Outlook
Assisted the Vice President with accounts payable department with entering invoices into system, filing and organizing CHEESCAKE FACTORY JUNE 2016 – AUGUST 2016
Server
Greeted guests and helped to seat them
Answered questions about menu selections and made meal recommendations
Recorded orders and served food and beverages to complete customer satisfaction
Anticipated customer needs at all times
Followed company procedures in service and attire expectations TOOJAYS GOURMET DELI – FL SEPTEMBER 2014 – MARCH 2016 Server
Trained new servers on menu knowledge and steps of quality service
Accurately totaled processed and collected payments from guests using the point-of-sale system
Processed all payments, credit and debit cards, gift certificates and vouchers
Assisted guests with making menu choices in an informative and helpful fashion
Maintained knowledge of current menu items garnishes ingredients and preparation methods 1234 Wagner Street, Houston, Texas 77007
Phone: 904-***-****
JOLLIMON’S GRILL – FL JANUARY 2013 – DECEMBER 2013 Server/Bartender
Deliver friendly and efficient service to ensure a pleasant dining experience for all guests suggesting menu items and preparing specialty drinks according to corporate specifications.
Monitor dining room to ensure optimal guest experiences.
Consistently adhered to quality expectations and standards.
Appropriately suggested additional items to customers to increase restaurant sales TUSCANY ITALIAN RESTAURANT – LA AUGUST 2011 – SEPTEMBER 2012 Server
Delivered exceptional, friendly, and fast service
Answered questions about menu selections and made recommendations when requested
Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests’ expectations
Skillfully anticipated and addressed guests’ service needs
Managed closing duties, including restocking items and reconciliation of the cash drawer 1234 Wagner Street, Houston, Texas 77007
Phone: 904-***-****