Microsoft Office Data Entry
Resume:
Bhargavi Sheshachala
**** ******* **** **, *********, TN 37221
********.******@*****.***
Objective and strengths:
Having 10+ years of experience in office administration, client servicing, research projects and student mentorship. Well versed with basic computer usage including Microsoft Windows, Word, Excel, PowerPoint, Access and Outlook.
Energetic, organized and self motivated professional, excellent communicator and problem solver; can analyze management needs and accomplished hard worker to meet the deadlines.
Good computer and technology skills to run day to day operation of office and managerial skills
Invoice generation, Price Quotes, Accounting & Tax Preparation
Experience:
Lab Corp 07/2016 – 10/2016
Lab Accessioning. Oncology Brentwood TN.
Prepares laboratory specimens for designated departments/locations prior to laboratory analysis and testing. Unpacks specimens from branches or ports and routes specimens by type to various staging areas. Prepares all specimens received for testing in designated laboratory departments or locations such as staging of specimens, centrifuge, separate serum, and blood smears. Aliquots sample for departments. Prepares excess specimen samples for storage and resolves and document problem specimens.
ITFrontDesk, Inc 06/2008 – 07/2016
Billing & Client Services
Responsible for all billing related works, Performa Invoice generation and Price Quote generation for multiple products. Follow up with clients who have payment arrears. Processed payments via multiple payment methods such as checks processing, Paypal, ACH and Credit Card processing. Other responsibilities include call answering, opening support tickets, and data entry.
Used K-Billing software and in-house software to generate monthly invoices. Handled variable billing based on the phone minutes usage and no of phone lines for each of the client.
Used Microsoft Outlook for all email and meetings scheduling
Used Microsoft Office for all documents preparation and reporting
Used Microsoft Excel for client list management and reporting
Used in-house ticket management system to create support tickets and assign to respective departments and set its priority level. Escalated the tickets if the client is not serviced on time.
Used in-house call center solution for servicing clients
Tennessee State University 12/2001 - 05/2008
Research Assistant
Worked on state of the art research lab at Agricultural Research and Education Center of TSU. Worked under multiple Research grants and Professors.
Soil Research: Professor Dr. Sam Dennis, TSU
The fate of entomopathogenic nematodes in nursery soils.
Implications on water quality
Environmental Monitoring and Restoration
Soil Research: Professor Dr. Desh Duseja, TSU
Modified procedure for Triclopyr.
Extraction from Laboratory Fortified soil
Food & Safety: Professor Dr. Fur Chichen & Dr. Agnes Kilonzo-Nthenge, TSUAntimicrobial Drug Resistance of food borne pathogens.
Microbial safety of fresh fruits and vegetables
Characterization of microorganisms in consumer homes
Bio-sensors for detection of food borne pathogens
Microbial contamination during cold storage of food
Education:
Bachelor of Science, Mysore University, Research Publications & Presentation:
Environmental Monitoring and Restoration Techniques. Co-presented along with Research Students at Annual Science Conference in TSU
Duseja D. and B. Sheshachala. 2003. Modified Procedure for Triclopyr (3, 5, 6-trichloro-2-pyridinyloxyacetic acid) Extraction from Laboratory Fortified Soil. Paper presented, International Symposium on Soil and Plant Analyses, South Africa.
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