Customer Service Medical
Resume:
Deborah McCauley
**** *. **** ****** ******* IL *0458
MOBILE: 630-***-****
E-MAIL: *********@*****.***
OBJECTIVE: To obtain a position as a staff radiographer in Diagnostic Imaging; willing to cross train in different modalities; willing to work flexible hours
EDUCATION: Northwestern College Bridgeview, IL
Associate in Applied Science Degree
Major: Radiologic Technology
JRCERT Accredited program www.jrcert.org
Graduation: March 2016 GPA: 3.7/4.0
PRACTICUM:
Completion of seven quarters of clinical courses. Start Date June 2014. End Date March 2016.
Advocate Medical Group Irving and Western Chicago, IL
Advocate Illinois Masonic Hospital Chicago, IL
Advocate Medical Group South Holland South Holland, IL
Advocate Lutheran General Hospital Park Ridge, IL
CLINICAL EDUCATION
Equipment - Seimens, GE, DellMar, Phillips, Kodak and Cannon
Computed Radiography
Digital Radiography
C-Arm and Fluoroscopic Equipment
Radiographic (General Diagnostic) Equipment
Portable Radiography
Clinical Experience
General diagnostic and fluoroscopic exams, trauma radiography, pediatric radiography and fluoroscopy, surgical procedures, mobile radiography
Student Radiographer has the ability to:
Perform routine diagnostic exams and produce quality diagnostic images
Implement radiation safety to patients, i.e., collimate, screen for pregnancy, obtain a thorough medical history pertaining to exam, shield
Recognize patients’ needs to ensure their care and safety
Prepare patients for procedures by accurate positioning; adjusting immobilization devices; moving equipment into correct position; adjusting all equipment controls and set technical exposure factors
Reduce patients' anxieties; provide explanation of exams; answer questions
Work in a fast paced environment and adapt to change
Deliver excellent customer service for patient and workplace satisfaction
Communicate effectively with doctors, patients, staff and visitors
Take direction well and work effectively as part of the medical team
Maintain safe and clean working environment by complying with procedures, rules and regulations
WORK EXPERIENCE:
Edward Hospital Naperville, IL
11/1999 - 02/2001
Patient Care Technician
Provided care to reflect the varying ages and needs of a diverse population
Answered call lights quickly whether that of assigned patient or not
Utilized hospital computer system
Respected the privacy and security of patients' personal healthcare information
Measured vital signs, specimen collection, intake and output measures and reported to charge nurse
Communicated effectively with doctors, patients, staff, and visitors
Delivered excellent customer service to patients and workplace satisfaction & to work as a team player
Assisted in admission, transfer and discharge of patients
COMPUTER SKILLS / ABILITIES: Fuji PACS System
HIS/RIS System
Microsoft Word, Excel, Access & Power Point
CERTIFICATION/LICENSURE
National – ARRT certified
State – IEMA licensure
CPR certified
REFERENCES: Available upon request
References:
Gary Gruenewald, M.S., R.T. ®
Associate Professor/Clinical Coordinator
Northwestern College
School of Health Sciences
7725 S. Harlem Ave.
Bridgeview, IL 60455
708-***-**** Ext. 2825
***********@**.***
Antonio Alamo
Assistant Professor/Clinical Coordinator
Northwestern College
School of Health Science
7725 S. Harlem Ave.
Bridgeview, IL 60455
708-***-**** Ext. 2833
******@**.***
Catherine Guerrero
Manager Imaging Services
Advocate Medical Group
8550 W. Bryn Mawr Ave, Suite 650
Chicago, IL 60631
*****************@**************.***
Donna Allen
R.T. ® Clinical Instructor
Advocate Lutheran General Hospital
1775 Dempster St.
Park Ridge, IL 60068
*****.*****@**************.***
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