Customer Service Sales Representative
Resume:
Surya Marietta
Columbus, Ohio **219
***************@*****.***
Qualifications: Experienced Customer Service Representative with over ten years of dedicated and rewarded service. Top sales representative in the United States for 2 consecutive months. Always in the the top 10 for sales.
Experience: Waffle House Columbus, Ohio
Server August 2014 to present
Presented menu, answered questions and made suggestions regarding food and service.
Checked with customers to ensure that they were enjoying their meals and took action to correct any problems.
Performed opening and closing duties, including daily reconciling of receipts (cash out).
Dial America Worthington, Ohio
Customer Service/Sales April 2012 to July 2014
Obtained customer information such as name, address, and payment method, and entered orders into computers.
Answered telephone calls from potential customers who had been solicited through advertisements.
Conducted client and market surveys in order to obtain information about potential customers.
Infosicion Worthington, Ohio
Customer Service Representative April 2006 to April 2008
Kept records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
Conferred with customers by telephone and in person in order to provide information about products and services, to take orders and cancel accounts, and to obtain details of complaints.
AT&T Reynoldsburg, Ohio
Customer Service and Sales Representative December 2000 to January 2006
Sold AT&T products and services: local, Iong distance, DSL and toll free.
Explained equipment usage and product packages to enhance and maximize clientele's business goals.
Education: Columbus State Community College Columbus, Ohio
Business Management
John Marshall High School Glendale, West Virginia
Diploma
References: Available upon request
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