* * ******* ****. ********** St. St. Mary Subd. & Compd.
Brgy. Mayamot, Sumulong Hiway, Antipolo City 1870 Philippines
Email add: acxfkw@r.postjobfree.com ID: imariec
MOBILE # +639*********
TEACHER
PROFESSIONAL PROFILE
A self-driven leader with excellent communication and interpersonal skills who effectively collaborates with all levels of staff members and fosters quality relationships with students.
Creative and resourceful teacher with proven ability to enhance students’ performance, offering four years of varied instructional experience. Possess a positive and effective teaching style with the willingness to work above and beyond the call of duty.
Four years’ experience as a teacher with punctuality and accuracy as my key abilities for performing efficiently in this role. Qualified with key skills as follows:
Self-motivation / Initiative and high level of energy
Tolerant and flexible with different situations
Verbal communication skills / Decision Making / Critical thinking
Organization and Interpersonal skills
Strong operational knowledge in MS office suite, office computer hardware and equipment.
OBJECTIVE STATEMENTS
Obtain a position as a teacher that will utilize my stong dedication to students’ development and their educational needs.
PROFESSIONAL EXPERIENCES
SPA SUPERVISOR
Lily Pond Spa, Dubai, UAE
Sept. 2015 to June 2016
Ensures that all spa employees provide every client with friendly, courteous, professional and timely service.
Supervise the operation of the Spa, including beauty treatments in accordance with the needs and demands of guests, management and the local market trends.
Provide supervision, direction, leadership and continuous training to the Spa & Massage staff.
Resolve guest challenges in an effective and timely manner.
Supervise in setting up Spa services, including grooming and appearance of the facilities and staff.
Provide support and coaching staff in order for them to obtain business growth, professionalism and education.
Assists with the booking of guest appointments.
Maintains product inventory and ordering of supplies.
Supervise cashiering activities during shift including cash handling, and instructing staff in credit policies.
Assists in scheduling and assigns personnel to meet demands.
Implements and conducts daily stand-ups in accordance with spa goals.
Assists with the training of all technicians to include technical skills, client’s service, sales, orientation and continuing education.
Assist in supervising and overseeing the management of all technicians and team members.
Assists in setting sales targets, create and drive positive sales environment among all spa staff.
Attends management meetings in the Spa manager-s absence.
Other duties as need or required by management. Enforce policies and procedures of the Spa; serve as a role model.
Communicate all policies and procedures to team members and ensure compliance.
Manages the day-to-day behaviors of the Staff including, but not limited to: attendance, dress code inspection, sanitation inspection, service behaviors, professionalism, use of down-time, daily productivity trackers are completed, etc.
SALON & SPA GENERAL MANAGER
Brush & Style Salon & Spa, Cainta, Philippines
Jan. 2014 – May 2015
Logistically manage the salon and spa service areas, guest care, and guest services with a primary focus on identifying business opportunities and ensure guest care is above expectations.
Responsible for other duties and responsibilities such as accounting, staff management-including the hiring and management of staff, stylists and other employees – marketing and salon design.
Provide support and coaching staff in order for them to obtain business growth, professionalism and education.
Ensures that all spa employees provide every guest with friendly, courteous, professional and timely service.
Resolves guest conflicts.
Ensures proper maintenance of the facilities.
Ensures a high standard of customer care and treatment is given to each guest, and maintains guest information.
Maintains product inventory and ordering of supplies.
Generally handles customer service responsibilities as well
Keeps financial records, makes deposit, issues payroll, and ensures salon invoices are paid.
Effectively manage the overall business to grow both the retail and salon business.
Maintain and enhance the overall look of the salon and initiate any maintenance needs.
Enforce policies and procedures of the Salon; serve as a role model.
Communicate all policies and procedures to team members and ensure compliance.
Manage the day-to-day behaviors of the Professional Staff including, but not limited to: attendance, dress code inspection, sanitation inspection, service behaviors, professionalism, use of down-time, daily productivity trackers are completed, etc.
Resolve guest challenges in an effective and timely manner.
PREFECT ofDISCIPLINE
Magis Academy Antipolo City Philippines
Apr. 2013 – Mar. 2014
As part of the Administrative Team, discipline is an integral part of the entire work experience.
Implemented the disciplinary policies of the school.
Deals with unsatisfactory behavior of students and gives sanctions accordingly.
Conducts thorough investigation when teachers / students complaints or concerns are brought forth.
Resolves student disciplinary issues and provide guidance in coordination with the school’s Guidance Counsellor for satisfactory resolution.
Taught students to make responsible choices and helped them understand that they have some control of the events that happened to them.
Promotes and safeguard the welfare and interests of students by defining their rights and obligations.
Encourages students to exercise their rights responsibly by making them aware; that they are answerable for any infringement of the public welfare.
Ensures no bullying takes place.
Documented verbal reprimand and counselling.
Gives written warning through the Violation Report of which parents must acknowledge, and when necessary sets an appointment with the Parents/Guardian for them to be guided.
Carry out the above-mentioned duties, in good faith within the laid down norms, rules and regulation, both written and unwritten, with the consent of the Head Master.
As a member of the Board of Resolution, I presented Decides on any disciplinary cases except when the sanction calls for exclusion or expulsion.
SCHOOL NURSE / SCIENCE & HEALTH TEACHER
Magis Academy, Antipolo City Philippines
Apr 2012 – Mar 2014
AS SCHOOL NURSE:
Write students’ medical history, vital statistics and test results in medical records.
Simultaneously served as lead health care provider and office manager of school clinic.
Developed and maintained quality care systems and standards, including but not limited to, creating and improving medical protocols/guidelines.
Provided necessary health education training for students & school employees.
Coordinated with Doctor and Assistant Nurse to develop care plans for student/employees/patients.
Cleaned and sterilized instruments and disposed of contaminated supplies.
Chaperoned students/ employees to hospital on emergency cases.
Organized, updated and maintained over 500 patient charts.
AS SCIENCE & HEALTH TEACHER:
Instruct through lectures, discussions, and demonstrations in one or more subjects such as Biology & Health.
Planned, prepared and delivered instructional activities that create an environment where students are actively engaged in the learning experience.
Identified and adapted teaching resources in order to meet the varying needs of students with different learning abilities, learning agilities and special education needs.
Attend professional meetings, educational conferences, and teacher training workshops in order to maintain and improve professional competence.
Enforcing rules and disciplinary action
Maintained an accurate teaching record and monitored learning performance to provide feedback on progress – Prepared and evaluated students’ performance to monitor progress.
Communicated cooperatively with peers, colleagues and parents to meet teaching goals and ethical standards.
Establish and enforce rules for behavior and procedures for maintaining order among the students for whom they are responsible.
SCHOOL NURSE / ENGLISH & BIOLOGY TEACHER
Summerville Academy Antipolo City Philippines
May 2009 – Mar 2012
AS SCHOOL NURSE:
Write students’ medical history, vital statistics and test results in medical records.
Simultaneously served as lead health care provider and office manager of school clinic.
Developed and maintained quality care systems and standards, including but not limited to, creating and improving medical protocols/guidelines.
Provided necessary health education training for students & school employees.
Coordinated with Doctor and Assistant Nurse to develop care plans for student/employees/patients.
Cleaned and sterilized instruments and disposed of contaminated supplies.
Chaperoned students/ employees to hospital on emergency cases.
Organized, updated and maintained over 500 patient charts.
AS ENGLISH & BIOLOGY TEACHER:
Established and enforce rules for behavior and procedures for maintaining order among the students for whom they are responsible.
Instruct through lectures, discussions, and demonstrations in one or more subjects such as English, and Biology.
Establish clear objectives for all lessons, units, and projects, and communicate those objectives to students.
Prepare, administer, and grade tests and assignments to evaluate students' progress.
Prepare materials and classrooms for class activities.
Adapt teaching methods and instructional materials to meet students' varying needs and interest.
Assign and grade class work and homework.
Observe and evaluate students' performance, behavior, social development, and physical health.
Plan and conduct activities for a balanced program of instruction, demonstration, and work time that provides students with opportunities to observe, question, and investigate.
Prepare students for later grades by encouraging them to explore learning opportunities and to persevere with challenging tasks.
Guide and counsel students with adjustment and/or academic problems, or special academic interests.
Confer with parents or guardians, other teachers, counsellors, and administrators in order to resolve students' behavioral and academic problems. Meet with parents and guardians to discuss their children's progress, and to determine their priorities for their children and their resource needs.
Attend professional meetings, educational conferences, and teacher training workshops in order to maintain and improve professional competence.
CUSTOMER SERVICE REPRESENTATIVE
Transcom Worldwide Philippines
Sept. 2008 – Feb, 2009
Performs basic support functions to professionally handle and receive and process orders in pursuant to customer specifications.
Proactively serve the customer with a standard of excellence.
Performs inbound calls, on graveyard shift.
First Line of defence is to solve issue the best way possible.
Performed some technical task as well, handles basic troubleshooting of internet service related to connectivity, and activations of cable boxes.
Document all call information according to standard operating procedures.
Complete call logs and produce call reports.
CUSTOMER SERVICE REPRESENTATIVE
APAC Customer Service Inc.
Dec, 2007 – Apr, 2008
Answer courteously inbound calls.
Respond to customer inquiries
Provide personalized customer service with regards to product concern, and process customers request and responding to the needs of the customers.
Coordinate with the dispatch team to send products or provide services on time to customers.
Able to carry out various work flow procedures such as payment processing, complaint escalation, registration, renewal and debt collection.
GENERAL MANAGER
ALWAYS STITCH N’ GO TRADING
Jan. 1999 – Oct. 2001
CORPORATE ACCOUNT EXECUTIVE
EASYCALL COMMUNICATIONS PHILIPPINES, INC.
May 1993 - Aug. 1994
ACCOUNT EXECUTIVE
TREBEL MANUFACTURING CORPORATION
Feb. 1992 t- Apr. 1993
PROFESSIONAL MEDICAL REPRESENTATIVE
PASCUAL LABORATORIES
Mar 1987 – Dec. 1989
RECEPTIONIST / CLINIC NURSE
DRA. LOURDES OCAMPO, OB-GYNECOLOGIST
Apr. 1985 to Feb. 1987
EDUCATIONAL BACKGROUND
PROFESSIONAL LICENSURE BOARD PASSER for NURSES - Philippines
October 1984
BACHELOR of SCIENCE in NURSING
CSC-CEBU CITY MEDICAL CENTER Philippines
1981 to 1984
BACHELOR of SCIENCE in BIOLOGY
UNIVERSITY of SAN JOSE RECOLETOS – Philippines
1978 to 1981
References are available on request