Customer Service Sales

CURRICULUM VITAE

EVELYN Mugadza nee Hlanti

Unit 20

*** ****** ****

Ferndale

Randburg 2194

Mobile No: 073*******

Email: ***.******@*****.***

1.SNAP SHOT

Evelyn Mugadza is a 41years old South African citizen. She started her working career at a young age of 18 years, and gained substantial skills, expertise and experience in the following fields/disciplines:

International Freight Forwarding, Logistics and Customs Clearing

Sales and marketing of various commodities and services to include: freight forwarding, logistics and customs clearing services, household, agricultural and veterinary chemicals (including their application), motor vehicles.

Evelyn Hlanti ventured into the career of International Freight Forwarding, Logistics and Customs Clearing in 1990. During this period of over 20 years she has gained remarkable expertise and skills in the following areas:

International Freight Forwarding by Road, Rail, Air, Maritime Transport including Port and Airport Operations,

Sales, Marketing and Client Servicing in the business of Freight Forwarding, Logistics, Warehousing, Physical Distribution and Customs Clearing services,

General Operations and Logistics Management in the Freight Forwarding and Personal Effects Removal Industry (local, regional and international),

Exposure to Customs procedures and requirements linked to the freight forwarding and removal business,

Preparation of tenders and quotations, for submission to clients,

Skills, experience and knowledge of a wide range of shipping documentation,

Liaison with clients, importers and exporters, port agents, overseas agents, Airline, Customs and other related authorities).

She has on several occasions participated in seminars/workshops involving the topic areas of International Freight Forwarding and Customs Clearing. These workshops drew participants from the Public, Private and Parastatal sectors.

Evelyn has established a broad client base and extensive rapport at individual and corporate level.

1.Educational Background

Cambridge Overseas Certificate (GCE)

Professional Qualifications

Year

Institution

Subject Matter

1993

Specis College Harare – Zimbabwe

Diploma in Business Studies

2011

UNISA

Diploma International Freight Management & Administration For Importers & Exporters

In-house Training

Air, Sea, Road and Rail Operations

Warehousing and Physical Distribution,

Compilation of Estimates,

Freight Negotiations and Chartering (Air and Sea),

Customer Service and Client Liaison,

Understanding Freight terminology INCO terms and general shipping documents,

Customs procedures and regulations

2.Employment Record

Year: 2003 – To Date

Employer: CLEARSTORY (PTY) LTD

Position: Managing Director

Brief job description:

Sales & Marketing,Operations Management

Liasing with port and overseas agents, Customs and other authorities

Preparation of tenders & quotations

Representing the company in Client Servicing & Communication

Overall supervision of staff

REASON FOR LEAVING ;- Want to move back to South Africa and continue to carve my career path in the Freight Industry

Year: 1999 - 2003

Employer: Manica Freight Gaborone

Position: Branch Manager

Brief job description:

Coordinating operations of three branches in Botswana :- Gaborone, Francistown & Ramokgwebana Border.,

Responsible for overall management of operations,

General Staff management

Liaising with port and overseas agents, Customs and other authorities,

Preparation of tenders and quotations,

Representing the company in Client Servicing and Communication.

REASON FOR LEAVING :- Was going to start up my own business after having served Manica Freight for more than 10 years

Year: 1990-1998

Employer: Manica Freight Gaborone

Position: Branch Controller

Brief job description:

Control of Debtors & Creditors

Client servicing & marketing

Attending to Customs Queries & Consultation

Linking with Customs, other Agents & Third parties

REASON FOR LEAVING:-Moving to Gaborone to take up a higher post and a more challenging role

3.Working Visits / Ports Visited

Bulawayo – Zimbabwe,

Johannesburg & Durban – South Africa,

4.National Membership

Former Trustee for Manica Pension Fund with BIFM.

Member of BURS Customs To Business Forum

REFEREES

James Molokomme :- 002**-********

Thembela Mabutho :- 002**-********

Mark Gunther :- 083-***-**** / 011-***-**** Manica africa

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