Mitchell Heilman

***** ******* ***** *********, *** Harbor, Washington 98332

360-***-****

acxfiy@r.postjobfree.com

Operations Management

Continuous Improvement Resource Management Service Delivery Organizational Development

Performance Assessment Cost Reduction Regulatory Compliance Workplace Safety

Qualifications profile

Strategic, performance-focused, and results-driven professional, offering comprehensive experience in managing company goods and

services, maximizing profit, and administering payroll and time tracking applications to ensure operational efficiency. Equipped

with expertise in business analytics, organizational and cross-functional team leadership, and productivity metrics. Adept at

integrating initiatives while maintaining long-term relationships with diverse individuals for continuous company growth. Proficient

with Microsoft Office Suite with working knowledge of BIOS.

Education

Bachelor of Arts in Business Administration In Progress: Dec 2016

University of Washington Tacoma Campus–Milgard School of Business Tacoma, WA

Associate of Arts in General Studies, Dean’s List Jun 2013

Community College of Rhode Island–Newport Campus Newport, RI

Relevant Experience

Amazon Various Locations

Ambassador, Sumner, Dupont, and Kent 2014–Present

Hold responsibility in mentoring new and existing staff regarding safety, quality, and production.

Carry out human resources functions, including management of timecards, coding for bonus, and adjusting schedules for various

organizations.

Render effectual support in solving interpersonal conflict in the workplace.

Maintain active involvement with different levels of management and Production Team.

Earned numerous recognitions for operational metrics including quality and productivity.

Obtained the Employee of the Month for three different months.

Gamestop Newport, RI

Senior Game Advisor Game Advisor 2012–2013

Provided effectual guidance and recommendation regarding product purchasing.

Set strategic direction to game advisors in managing the floor and the operations of the company.

Keenly monitored facilities and guaranteed the accuracy of stock while aiding in placing orders to refill sold out items.

Administered all business transactions and offered support to clients on their inquiries.

Other Experience

Bluecross and Blueshield Newport, RI

Data Analyst 2010–2012

Professional Development

Quality and Safety Training in Warehouse Environment Hazardous Material Basic Knowledge

Cardiopulmonary resuscitation (CPR) Basic First Aid Excel and Office for Businesses

Comp A+ Certification: In Progress

Activities

Amazon, Supporter and Member, Environment Washington

Volunteer Emergency Medical Technician (EMT), West Warrick, RI

Volunteer Physical Therapist Assistant, Newport Orthopedics, Newport, RI

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