Glenn A. Novotny
Omaha, NE 68137
Mobile: 402-***-****
Email: *********@*******.***
WORK EXPERIENCE Werner Enterprises
Omaha, Nebraska
*/**** – current
Hours per week: 50+
Manager of Driver Relations – June, 2012 - present
Manage four employees on the day to day responsibilities for Driver Relations
Handle driver issues, involve appropriate department(s) to reach resolution
Manage Fifteen “Werner Road Team” drivers and coordinate events, such as Driver Appreciation Week.
Work with all departments to maintain harmonious relationship between drivers and office
Issue reports to Associate Vice Presidents, Vice Presidents and COO Business Analyst – April, 1994 – June, 2012
Reported to MIS Department
Worked with Operations, Marketing, Risk, Safety, Recruiting and Accounting to determine program requirements and needs of each Department and work with Programmers and Vendors to obtain required software/programs.
Instrumental in resolving potential issues before Y2K expected crisis.
Worked in developing the QualComm satellite program for trucking industry and was named in Patent.
Risk Master program – Converted from AS400 “home-grown” program to outside vendor. Worked with this program from start to finish by researching programs, working with multiple vendors for selection, testing, conversion and implementation of software
Produced executive reports such as cost of driver turnover and driver cost per mile by experience
Fleet Supervisor – January, 1989 – April, 1994
Managed 6 to 8 Fleet Managers to ensure production, customer on time service, safety, driver home time, and other company policies
Produced reports to track priority metrics for the Vice President and Director
350 – 400 drivers/trucks
Utilize Lotus Notes, Excel, Word, PowerPoint, internet based programs, and AS400 computer systems
Fleet Manager (Dispatcher) – July, 1987 – January, 1989
Establish a plan and effectively communicate with 55 to 70 drivers while monitoring loads, production, home times, and driver relations
Communicate with numerous departments within Werner Enterprises PRIOR EMPLOYMENT Plastilite Corporation
Omaha, Nebraska
Traffic Manager/Warehouse Manager
Consolidated Freightways
Omaha, Nebraska
Casual dock worker
EDUCATION AND
JOB RELATED
TRAINING
Bryan High School, Omaha, Nebraska
High School Diploma
Metro Tech Community College, Omaha, Nebraska
Business classes – no degree
SKILLS
Microsoft Suite, including Word, Excel, Power Point, Access and Outlook
Limited Business Intelligent Reporting
AS400
Internet
Adobe
Detail-oriented
Quick learner
Flexible
Competent
Loyal
REFERENCES Randy Lee NRD
Phone Number: 402-***-****
Reference Type: Personal
Brad Dumke Zeitner & Sons Director of Recruiting
Phone Number: 402-***-****
Reference Type: Professional/Personal
Al Urwin Swift VP National Accounts
Phone Number: 402-***-****
Reference Type: Professional
Kevin Aurora Johnson Brothers Sales Rep
Phone Number: 402-***-****
Reference Type: Professional/Personal
Mike Andresen Fremont Contract Carriers Director of Recruiting Phone Number: 402-***-****
Reference Type: Professional/Personal