Focused Operations Manager successful in contract negotiation and process improvement. Remains calm and poised

even in high-pressure situations. Leverages in-depth knowledge of industry trends and shifts to offer valuable insights on

Built and maintained relationships with Managers and District Managers as well as Corporate Facility Managers

Operations account management and customer service of over 200 National and local accounts.

DAVID BUSSEMA

5612 Bonneville Bend, Austin, TX 78744

Cell: 281-***-****

acxf88@r.postjobfree.com

EXECUTIVE SUMMARY

opportunities for new growth and expansion.

CORE QUALIFICATIONS

Multi-unit operations management National account management

Client relationships Self-sufficient

Janitorial equipment familiarity MS Office proficiency

Prospecting and cold calling Detail-oriented

Quality assurance and control Facilities management

PROFESSIONAL EXPERIENCE

NEST MULTI FACILITY MANAGEMENT

Quality Assurance Manager

Extensive overnight travel

Control travel expenses

Prospect for contractors in needed areas

Training of providers and crews

Developed systems and inspection forms for Ipad app

Re-wrote detailed work schedules for current clients

Identified inefficiencies and made recommendations for process improvements

Identified and recommended add-on services to increase Company revenue

GREEN GUARD FIRST AID AND SAFETY

Houston, TX

Outside Sales

Remote home office

Cold call to generate sales leads.

Set and run appointments with decision makers.

Report all sale to Sales Manager and Field Replenish Representatives

CAPITAL CONTRACTORS, INC

Texas

Office Manager

Managed the Texas Market

Perform monthly quality control inspections

Identified inefficiencies and made process improvements to resolve

Manage the Regions P&L

Train and monitor the daily functions of the Houston Operations Manager.

Train and monitor the daily activities of San Antonio/Austin Sales Representative.

Reviewed and approved all contractor billing

Assisted in Company growth by generating local sales accounts

05/2011 to 08/2016

12/2010 to 05/2011

12/2004 to 08/2010

Account management, closing, coaching, Cold Calling, clients, customer service, database, forms, hiring, inspecting,

inspection, inventory control, merchandizing, office, Outside Sales, presenting, pricing, proposals, Quality Assurance,

SALES FOCUS INC./TXU ENERGY

Houston, TX

Outside Sales

Remote home office

Cold calling to generate sales appointments

Analyze prospects electric usage and charges per KW

Daily monitoring of all KW hour pricing, office out of home.

COVERALL CLEANING CONCEPTS

Houston, TX

Outside Sales

Cold calling to generate sales leads

Conduct sales presentations at set appointments made by inside sales

build relationships with large account decision makers

one stop close set appointments

EDUCATION

GENERAL

Prairie State College, Chicago Heights, IL, USA

SKILLS

relationship building, reporting, safety, Sales, supervising, training

07/2004 to 10/2004

04/2001 to 04/2004

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