Nichol Riddick

Educated Mature goal oriented individual seeking a career with your company

as a receptionist / customer service representative. Professional Skills

Composed and typed correspondence. Scheduled appointments. Typed

( 60) wpm, Knowledge of all office machinery. Proficient in the use of office software, Microsoft Office, Word, WordPerfect, Quicken, and Quick Books. Maintained records of financial transactions, accounts payable and receivable. Also invoicing of customer accounts. Was responsible for 41 line switchboard and making sure all calls were directed accordiingly.

7880 Shirley Murphy Ct Apt.749

Pasadena, MD 21122

410-***-****

acxf7k@r.postjobfree.com

EXPERIENCE

Perfection Ministries, Baltimore MD Office Assistant Jan. 2007 - March 2014

Answered 21 line switchboard

Performed client intake paperwork and updated client files in company database . Perform fax filed, emailed, and scheduled appointments Maintained business records using outlook

Assisted in fundraising ideas for benefits

Metro one telecomm C ustomer service representative March 2002 - October 2016

Answered inbound calls

Gave customers telephone, movie, and dinner listings for cellphone users while administering

Providing information to supervisors, co-workers, and subordinates by telephone, in written form email or in person

Received awards for calls answered under 1 minute, also ffor customers not being left on hold

Columbia Bank, C ustomer service Representative Aug 1998- Feb 2002

Contacted customers via email and phone regarding foreclosure properties Contacted customers with debt resolution

Input payments for delinquent accounts into data base Maintained customer information in data base

SKILLS

Proficient in Microsoft

Powerpoint

Excel

Quick Books

Word

Outlook and Access

Experience with payroll A/P

and A/R