Customer Service Quality Assurance
Resume:
JEFFERY W. JONES
*** ****** **** #**, *******, TX 77015
***************@*****.***
OBJECTIVE
To obtain a position within a professional organization with an opportunity to utilize my acquired skillset and gain personal growth and advancement
PROFILE
23 Years of Shipping/Receiving and Inventory Control Experience
QUALIFICATIONS
Crew Supervision
Safety Inspections
Customer Service
Reading Schematics
Requisitions
ANSI I certified
Loader/Unloader
Material Handling
Quality Control
Quality Assurance
Public Relations
Maintenance Engineer
Forklifts (2/5/10T)
Cranes (2-5T)
Electric Pallet Jack
National/International Shipping
HIGHLIGHTS OF EXPERIENCE
Military Service training (Navy) - Ship Serviceman (1991-94)
Have successfully supervised 12 man crew working on 3-5 jobs simultaneously; train and assure quality performance of all workers
Responsible for conducting safety meetings, managed shipping and receiving orders and maintained public relations with outside entities
Conducted administrative tasks including secure, inventory and ship supplies without compromising quality
Compiled customer orders and requests via internet and telephone ordering
Innovative thinker, strong organizational skills, cooperative, self-confident personality and effective communication skills allow me to be a an efficient team player and leader
Eager learner, willing to work independently and/or with a team, prepared to share knowledge and attain new information
EMPLOYMENT
ISO Polymers,LLC Liberty,Tx
Jan. 2014-August 2016
South TX Chimney Sweep, Beaumont, TX
July. 2013-Dec. 2013
Gagemaker LLC Warehouse*, Pasadena, TX
Feb. 2013-June 2013
Texas Highway Department, Beaumont, TX
Aug. 2004-Jan. 2013
Northshore Supply, Inc., Beaumont, TX
July 1998-Feb. 2004
Gulf Cast Fabrication, Beaumont, TX
Aug. 1994-Jan. 1998
EDUCATION
Tyler Junior College
Aug. 1990-Nov. 1991
West Brook Sr. High School
May 1990
Diploma attained
INTERESTS
Coach Little League, flag football, basketball; Youth Athletic League; enjoy fishing, traveling, cooking and music
Licences TWIC card
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