Operations Manager
Resume:
Omar Hasan
**** ********, ******, ********** *****
*************@*****.***
Operations Manager
Qualifications Profile
Dynamic, competitive, and results-driven professional with experience in sales management; encompassing merchandising, suggestive
selling, store administration, and staff supervision. Expert at developing marketing opportunities, as well as in implementing
strategic sales and business plans. Adept at expanding customer base and improving company’s market presence. Effective at
establishing and cultivating relationships with all levels of professionals. Skilled at accomplishing assigned tasks in fast-paced
work settings and under time-sensitive circumstances. Articulate communicator, multilingual in English, Italian, Arabic, and
Spanish. Proficient with Microsoft Office applications (Word, Office, Excel, Numbers, Outlook, and PowerPoint) and Logic.
Core Competencies
Risk and Conflict Management Organizational Growth Process Streamlining
New Business Development Customer Service Marketing Strategies
Professional Experience
I Love Ugly - Los Angeles, CA
Sales Representative Operations Manager Feb 2015–Jun 2016
Took charge of managing the hiring selection procedure and assessing the employee’s performance.
Rendered first-rate service and promptly resolved issues to increase customer loyalty and establish clientele book.
Guaranteed proper coordination with headquarters’ back office personnel for replenishment of products, return arrangements, denim
swaps, and guidelines for window displays or mannequins, shipment requests, and seasonal inventory.
Performed various administrative tasks, such as filing of employee paperwork; scheduling; and preparing invoices, store supply
documents, and packing slips.
Leveraged industry skills in driving brand awareness through flyers, fashion shows, local news, community events, and email
marketing.
Interfaced with third parties and managed overall store operations.
Aided in designing collection and identifying appropriate pieces for release.
Piloted the successful opening of the brand’s first American store.
Made major contribution in increasing the store’s revenue, from $300K to $575K per year.
Drove significant increase in demand through branding, online marketing, and magazine advertisements.
Sales Associate Key Holder Oct 2014–Feb 2015
Consistently positioned as top-selling associate for surpassing goals and establishing strong relationships with clients.
Handled the processing of transactions using point of sale system (POS); stocking merchandise; and opening and closing of the store.
Employed suggestive selling strategies to describe product information.
G-Star Raw - Los Angeles, CA
Assistant Manager 2012–2014
Focused on generating new sales by highlighting designer sunglasses with product detail.
Administered store opening and closing on a daily basis
Barney’s Co-Op - Dallas, TX
Sales Associate Assistant to Buyers 2007–2009
Provided top-quality service and assistance to customers.
Demonstrated expertise in styling mannequins and showcasing new arrivals based on the recent trends.
Education
Bachelor’s Degree in Fashion Design: 2011, Scuola Leonardo Da Vinci Milan, Italy
Graduated with Honors
Associate’s Degree in Audio Production: 2010, The Art Institute of Dallas Dallas, TX, USA
Training
Management Training Program Amsterdam, Netherlands
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